[Resolved]  Mega Cab — No show after confirmation of booking

Hi,

I have booked a radio taxi through a operator Mega Cab (New Delhi) on 2nd July 2009 for 9:30 AM from Patpar Ganj to Karol bagh. The booking was made at 7 in the morning & booking number is 371. Till 9:20 AM i ddn't received the details of my cab than i called up the call center[protected] they told me that there is some problem & cab will reach at 10 AM. Than I called at least 10 times between 9:30 & 10:00 AM to know the details of CAB & these guys keep convincing me that cab will show up at 10:00 tilll my last call at 10:AM when they told me that CAB is not available.

My wife has to go to her office urgently that's why I booked this costly service thinking these guys are professional, however due to tis incidence I had financial loss as well as mental unrest. These guys are utmost unprofessionals & should not be trusted.Now I am going to consumer court against them
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mega Cabs
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    140
    Pending
    0
    Resolved
    74
    Mega Cabs Phone
    +91 11 4151 6171
    Mega Cabs Address
    261, Ground Floor, Okhla Phase III, New Delhi, Delhi, India - 110020
    View all Mega Cabs contact information