Comments
I agree... with Pratibha.. I have booked the cab at 8:30AM for my wife for her exam at 9:30 AM. till 8:35 AM there was no SMS, no call from the Cab people... when i called back she said the technical problem... to my surprise at 8:47 megacab's customer exc. called and said we are sorry sir but we will not be able to send you a cab as some survey is going on. ... God's blessing she reached at time other wise whole efforts would have gone waste...
Mega Cabs — Irresponsible behaviour towards customers
I had booked a cab today i.e. 21st of May in the morning for a cab from Anushaktinagar(Deonar) to Mumbai Domestic Airport at 2:00 pm( BOOKING ID: B000653. I got a sms confirmation from them too. When the cab dint turn-up past 2, I called them up as my flight was at 3:45 pm and I dint want to get late. But, the customer care executive told me that the cab had broke down and that they would send me a cab in another 1 hour. Am I supposed to miss my flight waiting for their convenience to send a cab?This is really disgusting. They should have had the minimum decency to atleast call up and inform me if they were unable to arrange a cab on time.
I've seen many similar complaints and I strongly feel that they just take-up the booking for getting more and more customers.
I request the authorities to take appropriate action on such organizations which fool people and put them in trouble.
Thats very true, same happens with uso ... i have to take a train at 3 from Delhi Railway station and booked a easy cab from gurgaon sec 55, i got a confirmation sms from there side but when the cab didnt turn-up past 1, I called them up as my train was at 3:45 pm and I dint want to get late. But, the customer care executive told me that the cab had broke down and that they would send me a cab in another 1 hour. Am I supposed to miss my train waiting for their convenience to send a cab?
This is really disgusting. They should have had the minimum decency to atleast call up and inform me if they were unable to arrange a cab on time.
I've seen many similar complaints and I strongly feel that they just take-up the booking for getting more and more customers.
I request the authorities to take appropriate action on such organizations which fool people and put them in trouble.
This is really disgusting. They should have had the minimum decency to atleast call up and inform me if they were unable to arrange a cab on time.
I've seen many similar complaints and I strongly feel that they just take-up the booking for getting more and more customers.
I request the authorities to take appropriate action on such organizations which fool people and put them in trouble.
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Mega Cabs — Irresponsible Service
I've booked a cab on 25/11/2009 with Megacabs at 3:45 in the morning to the domestic airport. I even got the chaffeur and cab details by SMS half an hour before. But the cab driver mobile was switched off and he didn't turn up for the pick up. I waited till 4:15 but there was no response even from the customer care. Then the customer care executive told me that there is some technical problem. I had a flight to catch by 5 in the morning. I could have missed the flight due to the irresponsible behaviour of Mega cab services.The cab didn't turn up that day at all.