Mega Cabs — EXTREMLY POOR SERVICES BY MEGA CABS MUMBAI
I use to book cab with Meru, but i was told that MEGA CAB gives goo dervice. hence i booked MEGACAB on 11 Dec 2009 at 12:40 PM from AIROLI to Bhyander and my booking number was 899. The booking was confirmed by the booking lady and she conformed it for 6:45 PM , 11 DEC 2009. When the vehicle didnt arrive till 7:30 PM , i called up and as usual the lies started by the customer servixce representative. He informed that vehicle tyre got punctured. He informed me that he is arranging another CAB from POWAI and it should reach in 30 mins. It was already 7:40 PM by that time. When the vehicle didnt arrive by 8:30 i again called them and the customer representative said that they do not have any vehicle available. I asked them that if they did not had any vehicle then why i was promised another vehicle in 30 mins. The customer represenattive told me that the best thing would be to cancell the booking. When asked that would like to speak to his supervisor as susual again lying started that " ALL SENIORS ARE BUSY IN MEETING". I had to arrane a private vehicle and had to move to Bhyander which costed me 2000. I think the liscence should be cancelled for MEGA CAB as they fail to provide service.
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