[Resolved]  merlin 123 — rotor broken

Dear Sir,

i have purchased merlin 12 3 at home service ... wht a bad product at third time o[censored]sage its rottor broken .. total wastage of money youi dont know that bad quality is at company level or local distributers are making such blunders but u people broke our trust u spent lot of money at marketing on tv u should at leats check your own product quality ... use yourself then u will better know . now at leat u can tell from where in pakistan , Lahore i can get spare parts of merlin .. ? rottor etc.

i dont know this complain will respond or not :(

Thanks ...
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Aug 13, 2020
Complaint marked as Resolved 
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I have a Merlin 123 which needs urgent repair. Is is a use &throw product ? where can I get it repaired??
If you need spares like blades or bush or gaskets, you can go to ebay store at :

http://stores.ebay.in/home-n-lights

Or call Ashish @ +[protected].

This will help ! You can discuss other problems too, may they can solve that too !!
I totally disagree with you. Even I had also placed an order for Merlin 123 before 5 months back. Till now i don't face any single problem with my Merlin 123. It is working very nicely.
This is the most Unreliable shoppers I have ever come across.I have a MERLIN Mixi bought thru' TVC Sky Shop.The DRIVING Coupling & the gaskets for the jars, have worn out.Asked for replacement, they say they do not have replacements.I asked for some one who replace this in Bangalore City.They do not want to give, their where abouts.Most uncourteous persons sitting at the desk in Mumbai, do not want to connect You to the wright persons who deal such matters in their organisation.As a matter of fact they cannot even speak properly.Except that they have been instructed by their chiefs, only to inform customers, if the product warranty is over they cannot help.This is my experience, I called them last week.This was what I got it.

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