Micromax — Bad Customer Service

Micro Max — bad customer support

*********HORRIBLE SERVICE & Product******

we purchased 3 mobile set with bill,
but suddenly problem started,by network and Phone search book.
we tried to contact service center and customer care micromax.
direct customer care [protected] not attending to my call we tried from many Different - Different Phone But they never answering.

it's really bad customer service.
i was using NOKIA .i really like NOKIA,
I really Done Big Mistake in my like i selected MicroMax.

and Bangalore service center closed i called and they gave me this number: [protected] /bangalore /location: BanaShankri.
They don't know about mobile repair. u can know easily when u will speak them.

WEBSITE: www.micromaxinfo.com

*********HORRIBLE SERVICE******

From
Bangalore

Micromax — WORST SERVICE FROM A COMPANY SERVICE CENTRE

I WAS BROUGHT A MICROMAX Q1 HAND SET AND ITS DISPLAY IS OUT OF ORDER SINCE THE DAY2. THE SERVICE CENTRE AUTHORISE PERSON IS SAYING THAT SPARE PARTS IS YET TO RECEIVED FORM COMPANY FRO MORE THAN ONE MONTH. SO I HAVE A DOUBT IS THE COMPANY EXISTS OR NOT.

even i tried for many for customer care not even executive not attending calls

yes its worst.. in service as well as product

Micromax — complaint

i just want my handset to be replace as soon as possible bcoz my micromax X330 is hanging regurarly and creating problem in my bussinness life or else be ready 4 the consequencess

Micromax q1 — customer care

Hi i have purchased a micro max q1 mobile,bt there is only centre for service. and really worst customer care. i totally disappointed from this and i never recommend to any of my friends in future.

shreekanth

Micromax — BAD SERVICE OF MICROMAX

I indent to lodge a complaint on MICROMAX's any Mobile Phones. B.coz this company's mobile phones are not worth paying.

Like other Brands, Micromax also promises for the best quality and service at all times. But when it comes to service, then they are one of the worst service providers in India. Coz, i'm facing the problem from the service centre M/s. S3 Communications,
Jayanagar, from past three months.

Let me explain the long long story, I buyed Micromax X510 Handset on 11 June 2011. Upto seven months the mobile was working absolutely fine.
But the very next month itself, i started facing the problem of Charging. Everytime i charge the phone, within 15 Mins, it starts displaying a message as "BAD CONTACT OF CHARGER". On 10th May 2012, i visited the serive centre and informed about the problem, they said the mobile's charing pin has to replaced. As the mobile was in warranty period, I told no issues, kindly
get it replaced, they gave me the first job sheet and they did their job within 7 Days. After 7 days (i.e., 17th May 2012), i collected
the handset and but again there was the same problem.
I said them about the problem was not solved, they told that the mobile has to be sent to their head office which is in Delhi i think.
They told it will take atleast 15 Days to get it repaired and they gave me the second job sheet. After 15 Days, when i contact them,
they said the phone is still in their head office. You can collect the mobile next week, i.e., on 8th June 2012. On 9th June i called up
the serive centre and inquired about the handset, they again said the same answer, the mobile has not yet received from their head office.
On 29th May 2012, i went to the service centre and finally my handset arrived but unfortunately, this time the Touch Pad was not working.
I don't know whether my old problem was solved or not. But as the touch pad was not working, they said it has to be sent to their head office to get it replaced and they gave me the third job sheet by promising that i can collect the handset within 10 Days.
On 27th July, when i went to the service centre, they promised to give the handset on saturday within 4:00 PM.
But today, its 30th July 2012 and still the mobile is lying in their Delhi Head office only.

I've to tell you that the person Mr. Sohail, in service centre M/s. S3 Communications, in Jayanagar, is so rude that he is least concerned about my handset.
He rudely answers that i can't help, the handset has to come from our head office. You wait untill it comes otherwise leave.

This type of such a good service is been provided from Micromax.

But one think they promised correctely, as the logo says, "NOTHING LIKE ANYTHING". They are absolutely true, they are nothing like any other
Brands.

ITS TOTALLY A WASTE OF MONEY BRAND AND WASTE OF TIME.

Please help me out, i've suffered this problem but i don't want any other micromax user to suffer such type of problem.

Thank You,

Regards,
Hemanth Kumar Jain.

Hi Sajal,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1 Your Location
2 Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Same story with me. I purchased (6th may 2013) the same phone (Micromax Canvas HD) and within 2 months it automatically stopped working. Gave to Satyam, noida under request no. N[protected] on 17th july. Today its 1 month now and I still haven't received my phone yet.Had also complained on (service.[protected]@micromaxinfo.com) --MMX[protected], but still no use. Today I again called them and they always give another date to call ..I am again told to call on 19th Aug...

my cell's IMEI Nos. is [protected], [protected]

Extremely bad experience with Micromax Service...

Sumit.

Dear Sir,

I purchased new Micromax A210 mobile dt 25.7.13 from Bangalore, after 10 days Display problem comes in it then i submit Bangalore service center (OVEZ communication) dt. 12.8.13 for Display line

now today after 21 days when i asked regarding my mobile status they told me we haven't part for repair so we cant help you, & the they gives me the no, [protected] but nobody received that,

now after wasting 21 days, Forget about resolution they are not even giving current status to cell. :(



Mobile model : A-210/ Canvas 4
Job sheet no. : 9142 (OVEZ Communication- Bangalore)

Request to HO : 5172681 (given by Ovez Communicaiton saying its HO request)



with regards
Ram Dudani
[protected]

I have puchase Canvas Doodle A111 two weeks back. Battery back up is pathetic. Only 1 hr if I am in network connection. If I call only 30 min. It's very dificult to use this phone as most of the time it get switch off due to battery back up. Can anyone suggest me what to do? Should I call micromax or directly go to service center?

Thanks,
Surajit B

MICROMAX A116- MISERABLE PRODUCT AND MISERABLE SERVICE FROM THE SERVICE CENTER M/S MSN COMMUNICATION IN BANGALORE.


I purchased the A116 recently and from the very first day itself I have had problems with it- problems with display and software.
When I took it to the service center MSN communication in Jayanagar, Bangalore, they said that the software needs to be updated and also the display needs to be changed and it would take a week to do it. This place is about 40 km away from where I stay . So after a week I picked up my phone from them and realized that they did not change the display ( inspite of instructions clearly written in the job sheet). So again they took my phone and said it would take 2 weeks to change the display.

Jobsheet No: S[protected], dated: 04/10/13
other details : A116(W)/ SERMOB0259

They said that they will call me as soon as the phone is ready for pickup. It has been almost 3 weeks and so far I haven't heard from them. They landline phone[protected] is always engaged for the past one week ( I am trying to call every 5-10 mins!) and mobile number given online[protected] is switched off! This is the worst kind of service anyone could get.

Please take some action!

Prasanthi
+91 [protected]

My phone, micromax A117 was having some technical problems in On/off and so i have submitted it in a micromax service centre petiala, Punjab as on 15.9.2014 jobsheet No-N[protected]. Complained no. MMX[protected] I have Complaint submitted on 6/10/2014. But I have not got my phone back. For the last 45 days. I am having great difficulty in absence of my phone. Please help me what i do ...

Faulty phone sell

MMICROMAX KNIGHT A290 PHONE IS FAULTY

lost mobile

Dear Sir, i lost my mobile kindly block the imei no :-[protected] email id:- [protected]@gmail.com

Replace my product

Not dealing with customers and not provide services

want to replace my mobile

applications crashes, audio no outgoing, audio no incoming, display touch screen not working

power doest switch on

On 29/12/14 i will submit my phone to micromax service center and says return my phone within 5 days but no return today 10 -11 days are happened but no response

lost phone tracking

i lost my micromax canvas juice with M-imei 1- [protected] and S-IMEI2-[protected]

Battery frquently down

I Purchased A-47 in January this year from authorised dealer in Pune. I have Internet but not frequently used. Is there any replacement for battery? or Micromax battery having such problem? Many of my friends are facing this problem.