[Resolved]  Micromax — Poor After Sales Service

Address:Delhi

Micromax has poor aftersales service.. Their after sales service at Patel Nagar (Shadipur Depo) are crooks..Micromax Q5 phones mostly have trackball problems. I[censored] visit micromax service centre in Patel nagar they charge heavily saying many parts needs replacement.. For rates of parts they dont show any price list nor do they have any fixed rates. It depends from person to person. They repair your old parts and charge in the name of new parts for warranty sets on grounds of damage (physical or liquid). the phone is cheap but service is doubly costly.. so once it is repair then u can only go for another new set..
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Aug 13, 2020
Complaint marked as Resolved 
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I have given my Mobile for repairing since last One and Half month. They Said I Will It Around One Month or Within One and Half And Now Its More Than one and Half Month passed But unfortunately I am not getting any response and proper servicing from authorised service .

Information
Service Center Name ; M/S SHRI JI COMMUNICATION SHOP NO. 18 VIDYARTHI MARKET
Job Sheet No - 8366151
Customers should abondon Micromax brand
I had given my mobile for repairing since last one and half month. And they said it will done around a month or within one and half but now its more than one and half But unfortunately I am not getting any response and proper servicing from authorised service center

Information '
Service Center Name : M/S SHRI JI COMMUNICATION SHOP NO 18 VIDHYARTHI MARKET
EMAIL ADRESS - [protected]@mmxcheckpoint.com

Job Sheet no - 8366151
complaint no. MMX[protected]
Submitted my micromax handset on 16/05/15 to M/S Mobile Experts in Nagpur, Maharashtra but still havent received it back from the service center. They are just ignoring my request and telling me to wait for more 15 to 20 days but 1 month has passed already. kindly do something about this matter.

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