[Resolved]  Micromax — handset missing from service center

Address:

Pune, Maharashtra

Dear Sir ,
I bought new handset of Micromax Q5 on 21/3/10.i am faceing a problem of Trackboll and some key are not working properly.so submitted my hand set to the service center to repair under wrranty on 25/08/2010.
But they have not given my handset till date. I visited at the service center two times.Every time they show me the another old handset ,whose IMEI no.Colore and batterry S./no. not matching with my company IMEI no.
What can I do now?
I want my original handset after reparing .
Or if company or service center have changed my handset under warranty,then why not given me the new handset with new document?

Follwing are the detail of handset and service center
Model Q5 ,IMEI1:[protected]
Service center:
New Tirupati Cellular's
Shop no2&3
Esteem tower,khralwadi,pune-411018