| Address: | Varanasi, Uttar Pradesh |
http://micromaxinfo.com/contact_us.html
UTTARPRADESH
E- 7, Madhuban palace,
1st floor, Sanjay Nagar Sector- 23, Ghaziabad,
Uttar Pradesh - 201001
1- Customer job card no- 326457 date[protected] delivery date[protected]
2- Customer job card no- 638595 date[protected] delivery date no give time
Dear Sir,
1- Your customer job card first mistake affix ASC stamp with complete address not printed.
2- Closure date not written.
3- Physical condition of phone when received
a- customer job card no- 326457 date[protected] delivery date[protected] no marking on scratched block and no marking on scratched on window block.
i received phone on date[protected] and checked on the counter that weather the problems i have in phone has been corrected or not. i found that my problems was as it is. So i spontaneously returned it back WHERE HEAD AND EMPLOYEES MISBEHAVIED WITH ME however finally they give me new customer job card no- 638595 date[protected] delivery date not given.
Then a call from no [protected] came to me on my mobile no [protected]. He told me that he calling from Lucknow and enquired about problem of my mobile. Later i found that the number belongs to milan mobile care, Sonia road, sigra, Varanasi Stamped back on customer job card.
Again their was same mistake
4- Your customer job card first mistake affix ASC stamp with complete address not printed.
5- Closure date not written.
6- Physical condition of phone when received
a- customer job card no- 638595 date[protected] delivery date not given marking on front / back cover scratched block and marking on scratched on window block.
So kindly would you tell me when your company has scratched on front/back cover and window because from date[protected] to till now my mobile is in your custody.
Coming to main problem i purchased my mobile on date[protected] as gift for my son.
(1) Within one week of purchase charger become dead.
(2) Within two week of purchase display problem has been started. Auto on /off screen.
(3) Within third week of purchase earphone mode show and not change.
(4) After two month of purchase track ball stop working downward.
During my problem period your service centre was changing. And i did not have information about your new service centre.
You can understand how much problem you have in your mobiles.
By seeing your customer job card no- 326457 date[protected]
To customer job card no- 638595 date[protected]
Difference between these two dates customer job card no is 312138 just in one month.
Now i want to make clear that i am not going to accept that repaired mobile set. I have returned all the accessories with it box to your service centre and i want new seal pack mobile.
During the period of warranty from date customer job card no- 326457 date[protected]
To customer job card no- 638595 date[protected] even till delivery date my mobile phone is in your custody. Now i want to know that what will happen for this warranty period.
IF YOU NOT CHANGE MY MOBILE SET I WILL BOUND TO TAKE THE WAY OF CONSUMER FORUM.
FOR CHANGING MY MOBILE AND FOR COMPENSATION and you will responsible for all this.
Attached customer job card no 326457 date[protected] and customer job card no- 638595 date[protected].
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