[Resolved] Micromax — Delay in service | |||
Respected sir/madam, I purchased a micromax q5fb mobile on 23/5/2010 at Swapna mobiles, Hyderabad. Recently, on 09/01/2011 my ear phones stopped working and I registered a complaint at Divya Communications, Vijayawada (Authorized micromax service center) on 10/01/2011. They assured me that the replacement will be done in 10 to 15 days. So I left the place with satisfaction and they gave a phone number for contact. As time passed by, I started calling that number numerous times and it says that the user is busy. So I myself went to the shop on 8/2/2011 and came to know that they intentionally kept the phone receiver off to avoid customer calls. I argued with them for this and inquired about my ear phones, for which they said that the product will come on 11/2/2011(friday). With disappointment I came back and went again on 12/02/2011 (saturday). For my surprise, they didn't even opened the shop. As I live in Bapatla (70kms from vijayawada), I face many problems to go ther and inquire about my ear phones everytime. Their number says the same (user busy) everytime. Their number is[protected]. So kindly solve my problem takng the hardships I faced due to their call avoidance. To the matter of fact, I missed 2 full days of my precious time which was allotted for GATE exam preparation held on 13/02/2011. Thanking you. yours sincerely M.N.P.Kumar [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 26 Comments | |||
Comments
delay in service
I am ashok panchal. living in faridabad haryana.i purchased a x 600 set o[censored]r co. on 18.11.10.on i gave it for service to micromax service center in fariadbad on 15.12.10 problem observed hand free sine on display, then they refund the set after 6 days(job card no.3243). with same problem is going on. so i gave it to other service center on 21.12.10. (job card no. 1194759 ) i am asking to [protected] but they says ask after two days, ur set is in service
i am realy disturbed with micromax services, what should I do
reply me soon
I am ashok panchal. living in faridabad haryana.i purchased a x 600 set o[censored]r co. on 18.11.10.on i gave it for service to micromax service center in fariadbad on 15.12.10 problem observed hand free sine on display, then they refund the set after 6 days(job card no.3243). with same problem is going on. so i gave it to other service center on 21.12.10. (job card no. 1194759 ) i am asking to [protected] but they says ask after two days, ur set is in service
i am realy disturbed with micromax services, what should I do
reply me soon
i am jitendra and i am also facing te same problem. service center's worker r very lazy to give proper service. in my handset q5 only problem was when i start radio that was hang. for this problem service center send my mob to delhi and told me i will get my mob after 1 month but the time has left 3 month stiil i hav not got my hanset. what we can say about this problem.. ony ghatiya mobile ghatiya service or ghatiya worker ...
jitendra gupta
email- [protected]@gmail.com
mob- [protected]
jitendra gupta
email- [protected]@gmail.com
mob- [protected]
my name is md. tajuddin, I bought new micromax a87 model mobile with in 25 days it was dead and I given it near micromax service centre nalgonda on 05th dec 2012, they told me that in 30 days ur problem will be solved but still I didn't get my mobile over 50 days finished.. when am goning to service centre they are not responding properly and not giving my mobile also.. job sheet no: s[protected]
my email: [protected]@gmail.com; mobile: [protected]
my email: [protected]@gmail.com; mobile: [protected]
i bought mmx A111 5 months back and now its battery got swelled up and i have submitted the battery to mmx service centre, its already been 14 days and today i called to service centre and the lady asked me that it will take approx 20 more days to replace. i dont know why they are taking this much time to replace infact in this mobilized world. my complaint no. is MMX [protected]. i told her to allot me a temporary battery or a mobile phone till then, but they refused that there is no such service available in MMX. Kindly suggest what needs to b done.
Hi,
I had purchased Micromax A34 and after some time it shows some issue in screen. So I bring that handset to Microimax certified service center( M/S Om Infotech, Muzaffarnagar) on february 2014.
They said it has some typical issue and they have to send handset to Micromax Noida center. They deposited my handset. We have given 30 -45 days time to get that handset back. But when I called them after 2 months, they replied Set is still in head office and we mostprobably it will take 1 more week. I called them again after ten days and still same answer. I am calling them each week but now more than 4 months over.
How bad Micromax is doing with service :( . I will never buy any product from Micromax.
Could anyone help me to get my handset back from company?
My request number is: N[protected]
IMEI: [protected], [protected]
Thanks
I had purchased Micromax A34 and after some time it shows some issue in screen. So I bring that handset to Microimax certified service center( M/S Om Infotech, Muzaffarnagar) on february 2014.
They said it has some typical issue and they have to send handset to Micromax Noida center. They deposited my handset. We have given 30 -45 days time to get that handset back. But when I called them after 2 months, they replied Set is still in head office and we mostprobably it will take 1 more week. I called them again after ten days and still same answer. I am calling them each week but now more than 4 months over.
How bad Micromax is doing with service :( . I will never buy any product from Micromax.
Could anyone help me to get my handset back from company?
My request number is: N[protected]
IMEI: [protected], [protected]
Thanks
I HAVE SIMMITED MY PHONE ON 16/07/2014 BUT TILL DATE MY PHONE WAS NOT BACK IN MY HAND
SIR,
I HAVE BOUGHT AN MICROMAX CANVAS JUICE A177 FROM A RETAIL SHOP IN TRIVANDRUM, KERALA ON 28 MAY 2014.WITHIN 13 DAYS THE SET BECOMES COMPLAINT AND I HANDED IT OVER TO THE MICROMAX SERVICE CENTER AT PLAMOODU, PATTOM, TRIVANDRUMON THE NEXT DAY ITSELF(9/05/2014).WHEN I ARGUE FOR A REPLACEMENT THEY TOLD ME THAT IT WAS NOT POSSIBLE, AND ALSO TOLD ME THAT SET MUST BE DELIVERED WITHIN 10 DAYS.BUT NOW IT HAS BEEN 2 MONTHS AND THEY ARE IRRESPONSIBLE OF MY PHONE.THEY ARE NOT ATTENDING CUSTOMERS CALL AND THEY JUST SAYS THAT THE SPARE PARTS ARE NOT DELIVERED EVEN AFTER 2 MONTHS..NOW I AM IN A GREAT PROBLEM THAT I DONT HAVE A PHONE TO USE, I CAN'T CONTACT OTHERS AND I DONT THINKS THAT MICROMAX SETS AND AUTHORITIES ARE IRRESPONSIBLE LIKE THIS.SO PLEASE I KINDLY REQUEST YOU TO FIND A SOLUTION FOR THIS PROBLEM.I WANT A REPLACEMENT SET RATHER THAN A SET THAT COMPLAINTS WITHIN 13 DAYS.PLZ FIND A SOLUTION
JOBSHEET NUMBER-S[protected]
I HAVE BOUGHT AN MICROMAX CANVAS JUICE A177 FROM A RETAIL SHOP IN TRIVANDRUM, KERALA ON 28 MAY 2014.WITHIN 13 DAYS THE SET BECOMES COMPLAINT AND I HANDED IT OVER TO THE MICROMAX SERVICE CENTER AT PLAMOODU, PATTOM, TRIVANDRUMON THE NEXT DAY ITSELF(9/05/2014).WHEN I ARGUE FOR A REPLACEMENT THEY TOLD ME THAT IT WAS NOT POSSIBLE, AND ALSO TOLD ME THAT SET MUST BE DELIVERED WITHIN 10 DAYS.BUT NOW IT HAS BEEN 2 MONTHS AND THEY ARE IRRESPONSIBLE OF MY PHONE.THEY ARE NOT ATTENDING CUSTOMERS CALL AND THEY JUST SAYS THAT THE SPARE PARTS ARE NOT DELIVERED EVEN AFTER 2 MONTHS..NOW I AM IN A GREAT PROBLEM THAT I DONT HAVE A PHONE TO USE, I CAN'T CONTACT OTHERS AND I DONT THINKS THAT MICROMAX SETS AND AUTHORITIES ARE IRRESPONSIBLE LIKE THIS.SO PLEASE I KINDLY REQUEST YOU TO FIND A SOLUTION FOR THIS PROBLEM.I WANT A REPLACEMENT SET RATHER THAN A SET THAT COMPLAINTS WITHIN 13 DAYS.PLZ FIND A SOLUTION
JOBSHEET NUMBER-S[protected]
Sir, i have purchased a micromax A250 handset for 17100 rupess from patna after 4 months o[censored]sage it got repaired and submittet to micromax service center in vaisno communication service center gave a job sheet and didnt mentioned the return date of the mobile handset to be given i have submitted on 5 th june and i have called many times the micromax service center and micromax call centre it connects they always extend the date i have called them many times they always tell different date for the return of the phone i am tierd of calling them many times they even not listen just cut the call here is their number : [protected] they are either giving me a new handset nor giving my money back please resolve this complaint my jobsheet number is : N[protected] NAME - kumod kumar phone no-[protected] :Sir please help me.
after 3 months my mobile in service center but not return the mobile at this time always he says after some days your mobile is repaired. what i am doing sir please inform me quickly.
i have purchase my mobile in 29 jan 2014 after 4 months my mobile has wrong condition(touch problem).i have given the mobile in service center in 5 jun 2014 till this time not repaire the mobile.
i have purchase my mobile in 29 jan 2014 after 4 months my mobile has wrong condition(touch problem).i have given the mobile in service center in 5 jun 2014 till this time not repaire the mobile.
my job sheet no N[protected] and my mobile no is [protected]
i have submitted my micromax a240 at trivandrum plamodu service centre on 16/08/14 view complaint and told me that board to be changed, which was purchased on dec 13. and they told me it will take max 15 days to rectify. till now not rectified . today morning i talked with customercare they did not give proper reply. kindly take necesary action imei no.[protected]. phone no. [protected]
I have purchase canvas 4 A210. I was getting problem in Touch and also facing network issue. I had submitted my mobile phone at Micromax care centre at sector 41 Chandigarh 30days ago for repair. My job sheet id no:-n[protected]. After 30 days still not received my phone and also not getting any proper response from Micromax care centre executive. I am still without phone from 45 days but still dont know when i will get my phone after repair. Micromax service centre employees are harassing me & are not solving my problem & also they refuse to gave me replacement. I have purchased this phone on 03/09/2013. But I was getting problem in my handset after month one month from the date of purchase. I have already repaired my set from micromax service center 4 time. In total one year my set was with micromax center for 4 month out of one year. Now after this time my warrenty will also expire and if I will face any problem after this I will not be able to repair it again.
I am from Guwahati, Assam. I purchased Micromax Canvas A116 handset on[protected] from Guwahati. After 4-5 months I started facing some functioning issues in the handset. I gave it to the Micromax service centers in Guwahati about 3-4 times but no improvement was done in the handset. Again, on[protected] I gave it to the centers due to some touch pad issues and they said that it will take about 15 days for servicing. Now its going to be about 2 months but till date no information about my handset is being provided to me. Whenever I try to contact them they just keep on delaying the date always by saying it will be right by next week. I am facing many problems without my mobile phone. I would be very glad if some actions are taken by your side in this regard. The name of the center is M/s Siddharth Agencies, A.T. Road, Guwahati.
Jobsheet no. E[protected]
Jobsheet no. E[protected]
My name is Shanthi,
i had given my funbook P410i for touch
replacing on 5 sep 2014, and the service centre person had given assurance of 5 days but its already 14
days and still they say its going to take more 7 days, its so inconvenience, and when we ask them, they say that spare is not available, this is rediculos on the part of the company, if they dont have the spare then why they produce the tablets, so i request u to take action as soon as possible, the agency name and address is as follows:
M/S ATHANOOR AMMAN AGENCY
P.A. COMPLEX, 21/8, 1ST FLOOR, (ADAYAR ANANDHA BHAVAN BACK SIDE), ERODE-638001
PHONE NO: [protected]
i had given my funbook P410i for touch
replacing on 5 sep 2014, and the service centre person had given assurance of 5 days but its already 14
days and still they say its going to take more 7 days, its so inconvenience, and when we ask them, they say that spare is not available, this is rediculos on the part of the company, if they dont have the spare then why they produce the tablets, so i request u to take action as soon as possible, the agency name and address is as follows:
M/S ATHANOOR AMMAN AGENCY
P.A. COMPLEX, 21/8, 1ST FLOOR, (ADAYAR ANANDHA BHAVAN BACK SIDE), ERODE-638001
PHONE NO: [protected]
My name is AKHIL. I had purchased a new micromax A104, after a week the touch screen not working.i met with a service centre and they told me it will clear with in 10 days.now this is 20th day.every day i call them.they made excuses next day next day, now they told me they had delay in receiving parts that's why they cant provide me on time.the service centre address as regards
NATIONAL ELECTRONICS
THODUPUZHA
IDUKKI DISTRICT
KERALA
TEL:[protected]
NATIONAL ELECTRONICS
THODUPUZHA
IDUKKI DISTRICT
KERALA
TEL:[protected]
Hi, This is regarding the job sheet number (N[protected]), I have submitted my phone Micromax (a250) at M/S Rapid communication (Vikaspuri) Wz-1, Ganesh Nagar, opp Metro piller No.535 New Delhi - 58 on 20/9/2014 and today is 23rd oct 2014 and my phone is still with service center they are saying that there is one part that is pending from Micromax and Micromax is not delivering the part so they are not able to repair it I have escalated the issue to micromax but got reply that we are working already it has been 33 days, request you to please help me in this issue.because it seems that they are doing nothing to solve the issue. Name Amarjeet Singh Mobile No. [protected]
Hello Micromax,
I brought Micromax Nitro 2 months before and due to some disply issue it was submitted for Service in one of the Centers, but it has passed more than 10 days and the phone is not been worked upon. Aslo when asked about the status of the new ETA the representative doens't have any answer.
I am sure that some one is not doing there job as the timeline has already passed. I am facing serious problem without my phone, so would appreciate if someone can work on my phone and fix my phone on priority.
Service Center: Tamana Info, Andheri East.
IMEI/ESM no: [protected]/[protected]
My Details:
Name: Dashrath Sawant
Mobile no: [protected]
Would love to thank urll if my phone is fixed and returned to me on time.
Dashrath Sawant
I brought Micromax Nitro 2 months before and due to some disply issue it was submitted for Service in one of the Centers, but it has passed more than 10 days and the phone is not been worked upon. Aslo when asked about the status of the new ETA the representative doens't have any answer.
I am sure that some one is not doing there job as the timeline has already passed. I am facing serious problem without my phone, so would appreciate if someone can work on my phone and fix my phone on priority.
Service Center: Tamana Info, Andheri East.
IMEI/ESM no: [protected]/[protected]
My Details:
Name: Dashrath Sawant
Mobile no: [protected]
Would love to thank urll if my phone is fixed and returned to me on time.
Dashrath Sawant
I would like to bring to your kind attention that I am possessing a MICRO MAX MOBILE, the relevant mobile details are given in the enclosure for your ready reference.
I have noticed a problem in this mobile viz. 5001 CAMERA : BAD IMAGE and it is under Warranty.
This has been handed over at your Service Centre M/s.CAREPOINT, RICHMOND CIRCLE, BANGALORE on 21st April 2015. At the time of giving for service/repair they have assured me that the problem would be rectified within 15 to 20 days. After 20 days when I have contacted they have given some lame excuse stating that the mobile has to be sent to your unit for attending the problem and it cannot be done at their point and it would take another 10 to 15 days.
I am not very happy with their approach and simply prolonging this matter without giving any valid reason. Being a reputed and fast growing company, Customer satisfaction should be your Priority . Since I am in urgent need of the mobile, please look into this matter ON TOP PRIORITY and advice your service centre to attend to this problem immediately without further delay. Alternately, in the event o[censored]nable to rectify the problem, please arrange to replace with a New Mobile in lieu of this set.
I have noticed a problem in this mobile viz. 5001 CAMERA : BAD IMAGE and it is under Warranty.
This has been handed over at your Service Centre M/s.CAREPOINT, RICHMOND CIRCLE, BANGALORE on 21st April 2015. At the time of giving for service/repair they have assured me that the problem would be rectified within 15 to 20 days. After 20 days when I have contacted they have given some lame excuse stating that the mobile has to be sent to your unit for attending the problem and it cannot be done at their point and it would take another 10 to 15 days.
I am not very happy with their approach and simply prolonging this matter without giving any valid reason. Being a reputed and fast growing company, Customer satisfaction should be your Priority . Since I am in urgent need of the mobile, please look into this matter ON TOP PRIORITY and advice your service centre to attend to this problem immediately without further delay. Alternately, in the event o[censored]nable to rectify the problem, please arrange to replace with a New Mobile in lieu of this set.
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i am realy disturbed with micromax services , what should I do
reply me soon