[Resolved] Micromax X360 — complaint against service centre | |||
Dear sir Myself Amit Rajbhar I have purchased Micromax X 360 mobile from the shop of MOBILE SHOP in Alipur duar Court (West Bengal)in feb,2010. In 10/09/2010 it had some issue with its user profile like it became head set & not change to general mode, the phone was functioning fine (calls) but nothing was without head phone. Then I took it to nearest Service center of Micromax (SUMEDHA CARE in Alipurduar). I have given the mobile in the custody of SUMEDHA CARE on 10-SEP-2010 and since no reply in phone Next day I did the same, they as usual asked me to come after two days. Again happen the same . After that I visited there every day and got the no answer then Today I again the service centre was closed and in one person of service centre was dealing with the complaints. rude and misbehaved I went there & told them when You provide my Hand set , but the result was the same that I will try soon. His result was same day by day He was very rude & rough behavior. I have received my mobile back today on (date, 21-Sep-10). Without repairing & incomplete. Now I am dipressed and frusted with the dealing. It has taken more than two and three weeks. Still I am wandering. It is my humble request that kindly take necessary action at the earliest against the service centre( SUMEDHA CARE) as soon as possible. My details of Job sheet are given below. NAME OF SERVICE CENTRE-SUMEDHA CARE, PH-[protected] JOB SHEET NO-1299 & DATE-10/09/2010 With Warm Regards Amit Rajbhar. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
Micromax mobile x360 — complaint
ComplaintI purchased a new Micromax ‘X 360’ Mobile telephone set with I.M.E.I. No. [protected]/5260614 on 14.04.2010 for Rs.3700/- from M/s. Parkash Electricals, Kurukshetra Road, Kaithal (Ph.No.[protected], Mobile No. [protected]). There were recurring complaints in its functioning i.e. blank LCD, battery backup etc. It was taken to your Customer Care Centre, namely Shri Ganesh Telecom, Authorized Service Centre Micromax Informatics Ltd. Kaithal, Phone No.[protected], Mobile No.[protected], three times and ultimately D.O.A. Certificate bearing Sr. No.MMX/CSD/HS/45469 dated 06.10.2010 with DOA Tracking No.00067 was issued. This alongwith the set was deposited with the dealer aforesaid. However, till date the set has not been replaced. The ball is being rolled between dealer and distributor (one Mr. Sohan Lal). A great hardship is being experienced by the customer. Kindly look into the matter and redress the grievance immediately, so that I am not constrained to knock at the door of Consumer Forum or initiate criminal action under panel laws of the country.
SAT PAL CHAUHAN
Superintendent
District and Sessions Judge,
Kaithal.
Contact No. [protected]