[Resolved]  Mitsubishi Heavy Industries Ltd — air conditioner

Address from where i have purchased mitsubishi 2 tons split ac model no SRK18CEV-4: -
Ankur 156A, Lenin Sarani, (kamalalaya centre) G-3, 4 kolkata-700 013,


Serial no 125, and vat no- [protected],

Subject: - i have purchased the ac at 6th august 2008, from ankur(address above) and water is leaking from the indoor unit. i have contacted my dealer for this purpose and for that he has visited my office six time in eight months to repair it but then also i am facing this problem, and now a days they are not reacting with us properly,

I tried to contact the mitsubishi office where i had my conversation with Mr. Neeraj Gupta, in the no [protected] and delhi office in the no[protected] on 1st june 2008 at 11.00 but they have said that they dont have a customer care number so they cant help me.

As an aggrieved consumer you are requested to look to the matter as most urgent
Seeking your kind corporation.
Thanking you,
For: -
N. R. DESIGN CENTRE PVT LTD,

(GYANESH LOHIA)
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Aug 14, 2020
Complaint marked as Resolved 
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we have purchase Air Condtion of mistubishi. the air condition is not working
properly.we have compaited to the R.S.Electronic Khanna.but he had not done the need ful.[protected].House no.3sec-2 Block B.Mandi Gobindgarh.

Mitsubishi Heavy Air Conditioner — A.C Not Working

e have purchase Air Condtion of mistubishi. the air condition is not working properly. we have compaited to the R. S. Electronic Khanna. but he had not done the need ful.

House no.3 sec-2 Block B. Mandi Gobindgarh...
Mobile.[protected]
Mitsubishi Electric Split AC machine
MS-D10VC-R1. Indoor Unit Capacity - 0.8 Ton
Sr. No: 8002162T
Date of Purchase: 12th Aug 2010

Dear Sir/Mam,
We have purchased 3 split electric Ac together with the serial no: 8002162T, 8002139T, 8002115T.
The above nos.(Sr. No: 8002162T) is giving problem. We purchased from Kool Services: 3079, Bhandup Ind. Estate, LBS Marg, Bhandup (W), Mumbai - 78. Tel:[protected]

When checked from Kool Services, they said PCB has short. Our Machine is under 5 yrs warranty. Being your premium customer, we request that you will look into the matter and rectify our split AC

Thanks
Regards,

Anand Tibrewala
[protected]
Email: [protected]@polyplast.in
Dear sir/madam
i mayank bansal from New Delhi, india, as i bought one ac
model no:-srk20cks-6
src20cks-6
serial no:- idu[protected]
odu[protected]
from DSS enterprises, on 5th may 2013, from that day to till day i am not at all satisfied with this unit, as its not working properly, i have discussed several times but every time your engineer came and said there is some gas problem, some says there is vacuume problem, means many engineers many problem, no one came up with proper solution.
then i spoke to Mr divender, he said he will pic this unit and see to it, i have send this unit to company, as per Mr Divender there is some moisture problem, he said he will vaccumise it and then it will be fine but still after that i am facing the same problem its not cooling properly as it should be.
this shows your engineers are not at all professional and untrained and they are not able to understand the exact problem.
in india (delhi) there is rainy season and the temperature is almost 20-25 degrees, still its not cooling .
kindly request you to please look this matter seriously and change this unit asap.
waiting for your reply
mayank bansal
[protected]
hello sir

I purchased mitsubishi heavy duty 1.5 ton 5 star on 9 april 2014 from madan aricon jaipur, from last 10 days ac is not working properly.I complaint servel times but they are not listining my complaint and always tell me that service engineer come tommorrow so please help me on this matter and give me concerning person's contact number
thanks
dheeraj sharma
[protected]
i purchage ac from snap deal
i have proper bill & warreny
but service center refuse to service
please confirm why they refuse to service
balvir chand
m no [protected]
pin no 144409
i purchase i ton inverter ac new from channel four agencies kolkatta dt 10 march 2014
i call many time service center but they not care
pls check my ac thanks.
mobile no [protected] adress new bir gear product b/s bank of baroda goraya
144409 jallandhar punjab
Yes, I agree no service after sales nobody take responsibility for service. I think I will advice for other A.C. I have 18 A.C but now.I also think for other for my new project.
does Mitsubishi heavy industries provides copper wire with the new air conditioners ??

shopkeeper is asking for extra money
4000 for 4 meter ?
Sir,
I purchased Mitsubishi heavy industry air conditioner on 8th June 2014. It started giving problem after a month as it's gas leaked. It was used only for two and a half months last year. This year again it is not working properly. Probably outdoor unit has a fault (compressor). Now today ie.10th June 2015 the warranty is finished. Total the AC has been used only for 4 months and now we have to pay them for service and repair. What can be done now? Shall we have to pay uselessly for this defective device.?
We have purchased one split AC from Lunia & Company, Bikaner, Raj. when we have opened the cartoon of outdoor system then we finded that the gas and oil were already leaking. It is not producing cool air and not cooling room.
I purchased Mitsubishi(Heavy Ind) Inverter AC in June 2014 in Surat. Suddenly in August 2015, after 13 months, AC stop working. I handed over the matter to Surat authorised service center. They visited several times, took the inside unit and outside unit PCB & did lot of research, finally after 45 days of long service time, declared that outer unit PCB is not working hence you need to pay 14000 rupees for new PCB.
The irony is that i bought AC in 50, 000 rupees and they are asking for 14, 000 rupees for repairing charges which is 30 % cost !!! Can you think any AC give you such trouble !
My clear view is
1) Very very poor service : Service is too lethargic, they never call you. Every time you have to follow up. They don’t have proper person to repair the Ac. My AC took almost 45 days to repair & still I am waiting to start. They just gave me discount on PCB to 10700 rupees. For that I called their Delhi Office(International Aircon) Mr. Shailendra to resolve the matter. Local service center is useless, you have to call higher authority to resolve the matter.
2) Product is having very poor quality. Can you think, after paying 50000 rupees, after 13 months, 10700 rupees is the repairing cost !! My Sharp AC is working since last 6 years at home without any problem.
3) All the people in service center looks like bunch of Monkey. They never listen, never see and never speck to customer unless and until you shout.
My recommendation : Don’t buy Mitsubishi(heavy Ind) Inverter AC.
Hi... i have bought mitsubishi heavy duty ac 2tons 2 months ago from hyderabad, now the water comes from the indoor, no proper response from any one.. neither the dealer nor the person who installed and the big problem im facing is swing is oscillating up and down, i have do it by myself... spending 48000 and ur not getting a simple issue solved...?? Quite terrific
Pls do needful MD.IMRAN [protected]
Dear sir, I have purchased 2 Nos. Mitsubishi heavy industries led split AC from Madan Aircon Raja Park Jaipur on18.2.16. But one external unit is vibrating and making noise. I have complained to the Delar as well as Prasad services Jaipur regarding the same but no action has been taken so far.Now it is requested to sort out the my problem. Sarla Bansal [protected]
Bought an ac last year from snowcool refrigeration, munirka, new delhi and unable to find the appropriate number for after sales service.
Do you have any service center in delhi if yes please help me out.
My number is [protected] email id is [protected]@gmail.Comserial number of the machine is-- rmc 003f 028 b
model number is -- src 18cl-6

expecting a quick response.
Thanks
deepak singh
.
As i moved from Bangalore to my home town, am in search of technicians for installation of my Mitsubishi Air Conditioner but i couldn't and it's very tough to contact the toll free as well. So kindly help me out.

Model No SRC24CEV-4
It is true my ac same as problems
mistubishi heavy ind. is very bad company it dosent orovide complain no. i purchase 1.5 split ac and water is leaked in indoor unit i give no soluition to this prob. to dealer as well as company i cant never purchase mitubishi comany products.
Sir,
I have purchased one 1.1 ton Split AC (Model No. SRK/SRC-13-CRS-6) (SL. NO. O/D[protected] BE I/D[protected] BE) and one 0.8 ton Split AC (Model No. SRK/SRC-10 CRS-6) (SL. NO. O/D[protected] BE I/D[protected] BE) on 25-4-16 from SANDIP SALES & SERVICE[protected], 10A Southern Avenue, Kolkata-700026 by paying Rs.66, 000/- (Rupees Sixty Six Thousand) immediately on purchase. It was told that SANDIP SALES & SERVICE is dealer of Mitsubishi Heavy. It was also told that for installation around Rs.3, 000/- will have to pay, although there is no written document. Now, SANDIP SALES & SERVICE[protected], 10A Southern Avenue, Kolkata-700026 have claimed Rs.12, 700/- (Rupees Twelve Thousand Seven Hundred) as installation charges for copper pipe, water pipe & bracket although no bill has been submitted. I do not know whether company provides copper price or not but SANDIP SALES & SERVICE[protected] has put me in wrong foot by not intimating me earlier. It brings a bad name to company's reputation. I hope you will look into the matter and suggest me as to what I shall do.
Regards,
Manojit Dattasarma,
e-mail [protected]@gmail.com
I have purchased Mitsubishi 1.5 ton ac from y.k electronic Ludhiana(Punjab). the result was good, but suddenly ac was not working proper. I called service center, the took the part of my ac. Nd came after 2 hrs by saying the have replaced by new, nd old part is destroyed. But the part was old only. I noted series no.. Then the said the wll put new part.. But frm 6 days they are nt coming. I am daily calling.. But they are nt coming. I would never prefer ac o[censored]r company
Regards
Adv Rishab singh
[protected]

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