[Resolved] Mobile Connection Aircel — Congested line | |
Dear sir Being the customer of AIRCEL. I would like to bring to your notice that AIRCEL has introduced a scheme of Rs.248/- life time offer with unlimited talk to any telephone with the recharge voucher of Rs.246/- per month. I am the victim of the being AIRCEL customer with paying Rs.520/- . I could not use the SIM no...76047 issued in this month because they do not have network in West Bengal, all the time reply as the line is congested and the in spite of having contact at Kolkata customer center, they reply soon we will recover the network. Being one of the customer of AIRCEL, I felt cheated and numerous are also suffering with the similar service problem. Now my appeal is whether we can get the extension of valididity voucher of Rs. 248/- for one stipulated for 30 days or they will simply say wait and watch for long time to avoid the customer's grievances or by disconnecting line/ putting the customer care number switched off. Please do needful and give immediate notice to protect the interest of millions customers attracted to the media hype of AICEL. Thanking you, Yours faithfully Matiyar Rahaman Khan Mob no.[protected](new no.) Kalyani, Nadia, West Bengal Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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