I am holding Clubmore Membership Card No. 1000013487 at Warjemalwadi near Bombay-Bangalore highway, Pune outlet.
As per one scheme dated 30 May till 30 June, 2009 I had received three star coupons against purchase of commodities worth more than 1500/-. The cash memo number is : 10715137.
The person present at cash counter guided me reg the scheme as, I will receive the gift against these points between date 1st july to 10th July by currier and had noted my postal address. He hasn’t mentioned regarding the need of redemption of the coupons. As I was unaware when I approached the same outlet on 12th July 2009 people over the counter denied to give me my gift against the purchase and also denied the fact that one of them had guided me wrongly about the scheme. Name of the person Mr. Kailash, Mr. Govind .
Because of untruthful behavior by the employee at the outlet company is facing criticism which is unwilling from my side too.
I just want to get that gift against my coupons as it is my right to have it. I am not behind the gift but the attitude of the employees to wrongly guide customers is what my main issue.
Unless somebody raises the issue they will continue to do the same.
When we don’t receive the gifts where do they go? What do they do with those gifts? Keep for them?
I have my coupons with me and need help in order to get my right as an member of club more since two years.
I hope the company will not compel us to invite untrustworthy incidence with ADITYA BIRLA GROUP.
With Warm regds
One of the clubmore member.