More Store-Aditya Birla Group — not allowing redemption of loyalty points since 1 year
Ninilkant navinchandra shah
I am holding Clubmore Membership Card No. 1000426508 at Jogeshwari (w) Mumbai outlet. Initially, I started agitataing about not allowing redemption of points on our Clubmore Membership Card no. 1000426508 at Jogeshwari outlet by mail dated 24/02/2009. The co. representative contacted me on phone and assured us that by the end of March 2009 they should be allowing us to redeem the points accumulated on our Clubmore Membership Card.
Till date there is no confirmation from them in that regard!! What should we presume about the attitudeof the company in the matter ??
Will there be 2nd SUBHIKSHA??? or we are assured falsely??? Is it the way ADITYA BIRLA GROUP functioning and giving fake and bogus promises?? The company is commiting the breach of terms and conditions of the said Clubmore Membership Card ??? by not allowing redemption of points on our Clubmore Membership Card.
Today, we are on 24th March 09 i.e. almost after one month!!! There is neither any positive reply from the co. nor there is reply to my mail dated 21/03/2009. I think the co. is not interested in attending our complaint about not allowing redemption of loyalty points on our Clubmore membership card number 1000426508 at Jogeshwari outlet.
I hope the company will not compel us to invite untrustworthy incidence with ADITYA BIRLA GROUP .
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