[Resolved]  Motorola A-780 — Motorola A-780 - IMEI [protected]

I had purchased a motorola mobile A-780 on 06.01.07 from Kamal
Communication, Noida. In September it suddenly stopped working. I had
sent it at your service centre in Noida, Sector-18. After fifteen days
they gave me back saying that it is now working properly. In the shop it
was ok but as soon as I reached home at Sector-62, it got again dead.

After that I again gave it for repair at Hot Spot. They told me that
battery is not working. They changed the battery and gave back to me.
After reaching home I got the mobile dead again.

I rang up there and gave back the mobile at Hot Spot with memory card and
battery. Then I rang up there many times but nobody picked up the phone.
Nearly after one month I went at Hot Spot to collect the mobile on Sunday
and the executive their told me that the person concerned is on leave
today and the mobile is in lock and I will sent the mobile tomorrow at
your
residence but nobody turned up.

So again I went to Hot Spot to collect the same. They gave me the mobile
and mobile body was in a broken state. I had told the lady who was at
reception that this is not looking like my mobile. She told me that this
is the same. To hide the damage, they have laminated. As my son is
using the mobile A-780 so I took the mobile minus memory card which she
told me will be given later on after fifteen days as the memory card was
faulty. At that time the mobile was in working condition. After few
minutes the mobe stopped working again and my son told me that mine was
the new mobile and it is broken everywhere. I rang up there but of no
use. Nobody picked up the phone. So I again went there with the mobile
and told her that the mobile is broken. She again collected the same and
told that she will send the mobile to head office for repair and will
complain at head office. Moreover, we are facing great difficulty without
the mobile.
Please let me know how I can get the mobile in such a condition instead of
the mobile I gave them in a good condition.

It is requested that my mobile may be replaced immediately.

(Vimal Verma)