| Address: | West Delhi, Delhi |
Hi,
I deposited my phone Ex-119 in Khurana Brothers Service Centre in Janakpuri on 14/08/2012. I was assured that it will take 8-10 days to set my phone right. It is going to be one month now and still i have not received my phone. I registered the complaint[protected] with the companies customer care and they told me that they look into my matter and after 2 days i should call them again. I did called them and the response i got was we have no update. I called them again after 2 days and the response was same. After a week i called them again and they they told me that the service team is looking after my request. I also emailed my query to the company but nothing happened. Problem is that the local service centre switches off its phone and the companies service centre has no update. I as a customer feel harassed and cheated. Kindly look into this matter and help me in sorting it out. As these guys are not responding.
[protected]
Neeraj Dhingra Was this information helpful? | 
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