I sent my cellphone (i776) to Motorola for repairs to Motorola in El Paso Texas. That was two months ago! My case # 100223-013146. Motorola is saying they never received my phone however, SOMEBODY from Motorola sent my SIM card via UPS# 1Z1F4R95 02 0634 3031 and didn't send my phone. Motorola (repair dept) is saying they have no knowledge of my phone.
So who had my cellphone! Why did they send the SIM card via UPS w/tracking# using the same El Paso Texas address i sent my cellphone to?
Please call me (347-493-2965) and let me know if there is anything that can be done to resolve this on-going headache.