[Resolved]  Motorola — MOTOROLA-DEFECTIVE HANDSET STILL UNDER WARRANTY-NOT REPAIRED

Address:

Delhi

MOTOROLA-DEFECTIVE HANDSET STILL UNDER WARRANTY-NOT REPAIRED

SIR MY MOTOROLA HANDSET UNDER WARRANTY SUBMITTED TO THE SERVICE CENTRE FOR REPAIRS WITH PROBLEM RELATING TO CHARGING PROBLEM ,HANGING AND AUTO ON OFF AT ANY MOMENT , ON 10TH AUGUST 2012, WHICH WAS PURCHASED WITH BILL AND WARRANTY.

SUBMITTED FOR REPAIR ON 10TH AUGUST 2012
WORK ORDER NUMBER : LP/MO/12/00498
PHONE SERIAL NUMBER : K45ANW23R2

SIR THE PHONE SINCE THEN HAS NOT BEEN REPAIRED. THOUGH I HAVE BEEN CALLED UPON TWICE TO COLLECT THE HANDSET. I FOUND NOTHING HAS BEEN DONE TO THE HANDSET AND DID NOT ACCEPTED THE DELIVERY.
COMPLAINTS HAS BEEN MADE TO CUSTOMER CARE MOTOROLA IN THEIR NUMBER AT[protected] WITH COMPLAINT NUMBER[protected] , [protected] DATED 12/09/12 AND[protected] DATED 7/9/12.
THE CUSTOMER CARE PEOPLE DOES NOT COOPERATE AND INSIST TO COLLECT THE HANDSET UNREPAIRED AS THEY DOES NOT HAVE THE SPARES.

PLEASE HELP AND GET THE HANDSET REPAIRED OR HELP ME GET A REFUND FOR MY LOSS.SINCE FOR THE LAST ONE AND A HALF MONTH I AM WITHOUT MY HANDSET AND ONE AND A HALF MONTH HAS BEEN EATEN OF MY WARRANTY PERIOD OF MY HANDSET.

PLEASE HELP AND ADVISE.

REGARDS

RAHUL GUPTA
44 ANAND LOKNEW DELHI 110049
CONT:
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EMAIL: [protected]@GMAIL.COM