[Resolved]  Msrtc — Commuter grievances

Address:Kolhapur, Maharashtra

Dear Sir
My self Santosh Patil from Sajani village of Kolhapur district is daily travelling from Sajani to Kolhapur for service and official work. It has been observed that, many times bus conductor Ajara to Ichalkaranji, Gadhinglaj to Ichalkaranji, Chandgad to Ichalkaranji, Kurundwad to Kolhapur, Nrusinhwadi to Kolhapur (excluding Radhanagari to Ichalkaranji and Gaganbavada to Ichalkaranji) are not allowing passengers to enter in the bus. They are stating that, this bus is not ordinary bus and will not stop at small villages in between.
Time and again I raised this issue at different platforms (including controller of Kolhapur division and Ichalkarnji depot), but they are also not willing to solve this problem and keep on giving false reasons. Conductors are not even bother to controllers and disobey their commands and do not stop at our villages. This make every day quarreling with conductors and create mental stress for all villagers. Senior citizens are facing problems, as they are unable to read nameplate and conductors did not board them for small bus stops.
One thing is that so called attitude of conductors lead to increase the private transportation and peoples are now not willing to travel by ST bus.
Conductor does not stop in-between even though bus is empty.
I hope you will take proper action against these culprits and hope we will get justice.

Yours faithfully,
Santosh Patil,
A/p :- Sajani, Tal :- Hatkangale,
Dist:- Kolhapur-416116
Contact No. [protected], Email :- [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maharashtra State Road Transport Corporation [MSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    2422
    Pending
    0
    Resolved
    183
    Maharashtra State Road Transport Corporation [MSRTC] Phone
    +91 20 2612 6218
    +91 20 2612 2591
    Maharashtra State Road Transport Corporation [MSRTC] Address
    Pune Station, Pune, India - 411001
    View all Maharashtra State Road Transport Corporation [MSRTC] contact information