[Resolved]  MTC — Regarding Ticket

Address:Chennai, Tamil Nadu

Respected Sir,

This is Elumalai .i am working in Private Concern. i use to travel by bus regularly from MMDA to Navalur and vice versa. As usual On 8th April 2011 i took MTC Deleux Bus At Navalur 9.40PM.i bought ticket from conductor for the amount of Rs 13/- from navalur to MMDA. i get down at MMDA around 10.45 PM. on that time checking inspectors enquired about the ticket immediately i gave to them. Then only i came to know the ticket was given upto guindy only but (Ticket Cost is same Rs 13/-) The Checking inspectors asked to pay fine of Rs 500/- i argued with them that is not my mistake it may be conductors mistake. Even they are not asked anything to conductor regarding this issue. but they forcely tortured me in front of the crowd and insulted me to pay that fine amount compulsory. i don't have any other choice to pay my fine amount asked by them.in front of others. so i paid that amount Rs 500/- . Even they are not allowed me write this entire issue in that receipt. They forced me to write as a without ticket holder from guindy to MMDA. This is Really great insult to me . i never face such a problem in my life time. Please consider this issue as soon as possible .Eventhogh i am educated and working in high designed job .i cant do anything at that moment. if it is so how the normal and uneducated poor people face this issue ? !
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Aug 13, 2020
Complaint marked as Resolved 
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MTC — Ticket Issues

Sir/Madam,
I travel in M70 service daily to reach TIDEL Park from Dandeeswaram nagar(Velachery) in chennai. The very next stop from Dandeeswaram nagar is Vijayanagar Bus stop, that's hardly two minutes journey. The buses in general would be heavily crowded. I passed the amount to conductor for the amount as I boarded the bus from the front door. By the time the bus reached the Vijayanagar bus stop and the checking squads here take this advantage of collecting hefty amounts as penalties without any receipts. They simply give us the tickets of denominations of Rs.100 or Rs.50. They would stop conductor from issuing the tickets even if it is paid for. They would send the bus away without asking conductor and would say, now pay fine of 500 or 600 rupees. They behaved in such an embarassing manner, they grabbed the purse from the bag and started taking all that they could reach for in the purse. They did not even give me any receipt kind of proof as the fine other than the tickets of the denomination Rs.100(3 tickets) and Rs.50(1 ticket) because they could find Rs.350 in my purse(all in all including some change i had in my purse). Is this the way the government encourages their employees to behave with the people.

MTC — Non issue of Ticket

Sir,
I travelled in a MTC bus 6D on 22/04/2010 arround 3.15 to 3.30 pm from Madras University to Parrys. The conductor in the bus refused to give me ticket where I gave him Rs.10/- and said he needs exact change for buying tickets, though he had sufficient amount of change. Fortunately, one of my co-passenger gave me the change and I bought the Ticket. The ticket no.745315 (CK-82); the fare is Rs. 2.50/-When i asked for the conductors name he refused to tell.

As the case may be, if all the passanger give the exact change to buy the ticket, the conductor should carry Gunny bag of change everyday.
such complaints are regular happenings. I have seen conductors asking lady passengers to get down as they had no change... at the same time i met a conductor who was very genuine. At night one passenger had only 5 Rs. but the ticket he wanted was for 7 Rs. when conductor asked for 2 Rs. the man said sir en kitta ivalo than irukku kaasu illa (in a very low tone). 5 roopaiku naan enga eranganumnu sollunga. immediately the conductor said. paravaailla naangalum manushangathan. He took the 5 Rs. and gave him 7 Rs.ticket.
I WOULD LIKE TO DRAW THE KIND ATTENTION OF THE MTC AUTHORITIES REGARDING THE TICKET ISSUING. THE MTC SHOULD APPOINT CONDUCTORS IN IMPORTANT BUS STOPS TO ISSUE THE TICKETS IN THE BUS STOP ITSELF DURING THE PEAK HOURS.
SO IT WILL SAVE THE JOURNEY TIME TO THE COMMUTERS.

MORE OVER THE MTC CAN INTRODUCE SHORT DISTANCE BUSES WITH WHITE BOARDS.

THE HIGHLY NEEDED ROUTES ARE: 1.BETWEEN POONAMALLEE TO SRIPERUMBUDUR,
2.BETWEEN TIRUVALLUR TO POONAMALLEE, AND LIKE THAT IN NORTH CHENNAI, AND IN SOUTH CHENNAI ALSO WHEREVER POSSIBLE THEY CAN INTRODUCE. NOWADAYS COMMUTERS ARE PREPARED TO BUY THE Rs.30 TICKET ( ONE DAY TICKET) SO THERE WILL BE NO DIFFICULTY FOR THE COMMUTERS TO CHANGE THE BUSES TO REACH THEIR DESTINATIONS.
As I was travelling from iyappan stop to guindy in MTC deluxe 54 U1-As-M I bought the ticket and kept it inside the bag. And after reaching the stop the checking squads came and asked for the ticket. I couldn't find it inside and bag and they didn't let me go even after explaining so much after so much of explanation I had to pay fine of 500 Rs and after few minutes I got my ticket back and ran towards them to show the ticket as a proof.. But they denied to take it back and denied refund my money back. That's really not fair. I request you to hire few better and polite checking squads to atleast know the difference between the paid passengers and unpaid passengers
I hope this should not happen with any students as they carry only little amount to travel. I hope this complaint to be taken into consideration and hoping for a change soon.

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