[Resolved]  MTC — Extremely impolite conductor

Address:

Chennai, Tamil Nadu

To whomever it may concern,

Yesterday (04/13/2013) I travelled in the 21G route bus - TN 01 N 8341, boarding the bus at Tambaram Sanatorium at around 9.15 pm and I got down at Gandhi Mandapam at 9.50 pm.

I asked the conductor for a ticket to Gandhi Mandapam giving him 20 rupees. The ticket cost being 15 rupees, he did not give me the balance amount back and asked me to get it "later".

I asked him for the balance when the bus reached Guindy (the last stop after which I should get down) and he very rudely said, "Get up and come if you want the change". I even got up from my seat, not believing that a conductor could be this rude when I ask my money back.

I had to ask him for the balance literally 3 times before he could even look at my face, even though I was standing very next to him. He pretended to search for the change with an extremely annoyed look and when he gave the 5 rupee coin to me, I should say , he dropped the coin in my palm the way people normally hand alms to a beggar.

To the authorities of MTC, what kind of a behaviour is this I do not understand.

I did not ask for money from his pocket, nor did I pester him for the change. I asked him for the balance only a stop before I was about to get down. Even if the conductor did not have the balance 5 rupee , I am fine with it. But I cannot accept such a behaviour towards me.

Will the concerned authorities sensitise the conductor to behave civilised when he is in his duty ?