[Resolved]  MTNL Broadband — MTNL Broadband not functioning

Address:

Mumbai City, Maharashtra

Dear Sir / Madam,

My telephone number is 28924806. I have availed MTNL broadband connection. But sorry to say that most of the times DSL light is flickereing. I am not getting proper response from Mr. Kashyap who is the concerned official for our area ie IC colony. Today when I called him he said that do not call on my mobile. My husband took a leave on 17/1/11 for rectifying the issue. He came on 17/1/11 and said that there is some problem which will be rectified from back end. However it is not resolved till date. We are working for a pvt firm and will not afford to sit at home.
Initially I have been making payments though I was not able to use the facility but now I think I have to stop making the payments till my query is addressed.
Hence, please note that payment for Dec 2010 and Jan 2011 will not be made till the issue is resolved as we are not able to use the facility.

Regards
Julia Dennis
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