MTNL Delhi — Bills not received

Address:

West Delhi, Delhi

Sir,

I an not receiving the bills of my mob, [protected]. instead getting SMS, On the basis of SMS counter clerk does not accpt the due amount and for duplicate bills,their computer system is generally not working, I understand many people are suffering from this problem. I hard copy or e-bill is customer right, why TRAI is not stepping in and force MTNL to send bills to customers.

Manjit Singh Marwaha