[Resolved]  MTNL Delhi — mtnl 3g data card billing issue

Address:

South Delhi, Delhi

Sir/Madam

I have used MTNL 3G data card.
When I have taken it I have told that for 2 months 10 gb for each month is free.
After that it will be unlimited plan for you.
And they don't know the exact amount for unlimited plan.
I have taken this data card from Sanchar Haat Hauz Khas.
When I Saw the bill it showing 41024.00 for one month.
I have called 1053 customer care.
They are telling that software not working.
i have mailed all the details [protected]@bol.net.in dated[protected] and personally visited Edigha Sanchar Haat Karol Baag , New Delhi.
I have give an application to the SDE CRM and have a received copy of that dated[protected].
i have deposited a photo copy of MTNL pay-in-slip which clearly showing New post paid 3G data card having unlimited plan.
The original copy having MTNL stamp ,logo, and Signature in it.
They assured me that in the next bill plan will be unlimited and the amount will be 1800 INR the rest amount will be waive off and it will show in adjustment column .
But nothing is like that.
Please help me what to do.

Thanks and Regards
Purusottam Bhatta
Mobile no: [protected]
INVOICE NO:[protected]