MTNL — Internet Tri Band Speed Low

Address:

Thane, Maharashtra

Hello my name is Manish Ravindra Pardeshi & im staying in Kalwa (Thane) I have taken a new internet triband unlimited plan of 512kbps @Tariff of 599 Rs. but according to my plan i have to get the speed of 512kbps but im getting speed of 20 to 30 kbps im facing this problem from last 2 motnhs after so many complaints i did not get the satisfied solution for the same i went to telephone exchange office for clarification but they were saying that the speed you are getting is accurate according to our rules. I'm making this complaint so that i want to know what will be my actual internet speed if im paying 599 Rs. for the same. Respected sir its my humble request to look into this thing & please clarify the problem.