[Resolved] MTNL Trump — Deduction of Rs 30/ from my balance without subscribing for a service (Mitti KE RANG) | |||
Dear Sir, I want to bring to your notice that MTNL Dolphin/Trump is charging for unauthorized services on pre-paid mobile services at Delhi. My number is [protected] & for the last two months they are deducting 30/- Rs every month for this unauthorized services"Mitti Ke Rang " on pre-paid mobile . I have also never ever subscribed to this kind of any services of MTNL. I also request you that the MTNL's charging for this kind o[censored]nauthrized services is unfair and must be stopped.and the money must be returned to the subscriber. Ramesh Chand Sharma, [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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![Mahanagar Telephone Nigam [MTNL] Phone](/img/bn/phone.svg "Mahanagar Telephone Nigam [MTNL] Phone"){kind=small}
+91 98 6811 2345
+91 11 2431 0212
+91 11 2335 6666
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5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
MTNL — deduction of balance without information
I am a resident of dwarka and using mtnl connection(mobile service a.k.a dolphin).Yesterday ireceived a msg that 20rs have been deducted from my balance because i
susbscribed an ipl score service.I called customer care and they said
right now they dont have any information regarding it and they asked
me to call next morning.After 2 hours i received same message and then
again they deducted 20rs from my balance.In total 40 rs were
deducted.When i called on 1503(there customer care number) one of
there employee gave me another number and didnt talk properly.Then i
called on 1909 .REPRESENTATIVE blocked all these kind of messages but
they are not returning my balance.Also still i am receiving unnecessary messages and they assured me that they have blocked this service via a text message.
I lost Rs 40 without doing anything and they are saying they will not return it back.