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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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![Mahanagar Telephone Nigam [MTNL] Phone](/img/bn/phone.svg "Mahanagar Telephone Nigam [MTNL] Phone"){kind=small}
+91 98 6811 2345
+91 11 2431 0212
+91 11 2335 6666
![Mahanagar Telephone Nigam [MTNL] Website](/img/bn/www.svg "Mahanagar Telephone Nigam [MTNL] Website"){kind=small}
![Mahanagar Telephone Nigam [MTNL] Address](/img/bn/location.svg "Mahanagar Telephone Nigam [MTNL] Address"){kind=small}
5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
Yesterday again the balance got deducted 20 Rs for that i have logged a complain no. CC[protected] and customer care people saying that it is for my group plan which is activated on August month. But i have not sent any msg from my no. [protected] my plan got activated at that time when my no. was not active or in use at that time i have purchased new simcard due to sim got rejected because the of the wrong pin code provided by the customer care people
Even i have the call track sheet of my no. from 1 day before the sim card got corrupt and till 2 Aug my sim card was inactive than how could able to send any msg or call any body
in that call sheet mtnl people are unable to give the justification for amt deducted
could any give proper guide lines contact no. escalation path
Thanks and regards,
Venkatesh. R