MTNL Trump — GPRS NOT ACCESSIBLE

rr41737

from Delhi, Delhi

Address:

Mumbai Suburban, Maharashtra

I (using mobile no. [protected]) had subscribed to a scheme by mtnl where monthly 20 rupees was to be deducted from my account. Once the balance in my account was below Rs. 20 and so after deduction the same went negative. The GPRS account which was disabled as the balance below the limit of Rs. 50 got deactivated as a result of negative balance. The Mobile no. was rechared and the GPRS was never ever reactivated back. Several complaints have been rasied as dated.
22Jan2010 CC[protected]
28Aug2010 CC[protected]

Hoping the GPRS servies will be restored soon.

Ranjit.

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Comments

Darshit Shah

from Chennai, Tamil Nadu

MTNL TRUMP — GPRS not available

I had recharged my card with 98 rupees o[censored]nlimited browsing coupon for period of 30 days. The problem is most of the time the GPRS of MTNL Network is down and out. When I call cust care they will never tell that the is problem from their side always tells me that its your handset problem or cache problem delete settings get a new settings , etc. Then after I call 10-15 times in a day then they tell me that , the problem is from their side.
Actually fact is all cellular networks have gone to top with providing best customer care facility to their costumers, but Trump is still there where it was started absolutely bad customer facility.

Name: Darshit Shah
Mobile: [protected]