[Resolved]  MTNL — broadband complaint not being attended for months

Address:

East Delhi, Delhi

respected sir/mam

my name is chayan vermani
i am a resident of c-120 vivek vihar, delhi -95
i have mtnl broadband installed at my home. telephone no.[protected]
its been years that my broadband does not work properly
earlier it used to connect on mainline and i could use it for a while
i have been continously registering complaints but no one attends to them
from last 3 months my broadband is completely shut
i have registered complaints a hell lot of time. the area manager sends in the lineman every time. the lineman comes and says that my work is only to check the line and its fine.

then i enquired about my complaint details. the lineman told me that he had informed the area manager Mr. Gopal Singh about the problem 3 months ago and he is not responding to the complaint deliberately. he also told me that he is the most corrupt man in the mtnl east delhi office and he deliberately sends the lineman to my house as he does not want to correct my complaint
i am paying the bill for years without actually making out any benefit.

i am very much in trouble and these guys have troubled me a lot
please take some necessary action sir

contact no - [protected]