[Resolved] Mts — Connection not Activated | |||
I bought new MBlaze connection on 6-1-2012 and the executive told it will activate within 24 hours but connection was not activated i called customer care they told the time for activation will be 24 hrs to 48 hrs but nothing happened . [protected] on Monday i sent a mail to customer care for activation and Monday MTS verification person came to house and verified and took the signature / Executive again informed it will happen by end of day - Nothing happened [protected] Again i sent mail with copy to nodal officer for activation they told document verification is pending [protected] i replied all documents was submitted properly if your not activation take back the device [protected] . Customer care M.Manikanta replied verification please pay Rs.1000 as a security deposit for activation [protected] please see the below mail Dear Manikanta.M, Thanks for the reply. Paying Rs.1000/- is Not a matter but not activating connection on time . yesterday verification was done today sending one more person for verification Informing about security deposit later after taking device and sending mail pay Security deposit and get activation is that way professionally MTS will treat Customer great, super , whow For activating a connection your making this much trouble and delay. Further any service or some thing I don’t thing so you will support Don’t activate the connection take back your device. i will buy reliance or tata I was selected the wrong network NOTE: PLEASE consider this mail as final mail . don't activate the connection.i dont want any confusion after that So guy dont buy MTS they are not professionals waste of time and money. Regards, INTHIS Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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+91 12 4481 2500 [Corp. Office]
MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
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