Mts — Cheating & forgery

Address:East Delhi, Delhi

I have bought an MTS data card from AK communications from Gurgaon. They had a scheme for free data card with 3 month subscription plan.

I enquired about the documents which they need and they said they would only require my driving licence and a photograph. When i was submitting the documents, i told them that my permanent address and my current address are different as my permanent residence is under construction and i would like to add my rent agreement copy as proof.

They told me that they do not require the rent agreement as it does not suffice as proof and that they do not even need any other verification.

My connection never got activated as MTS never approved my verification. On my protest, AK communication said that they would submit fake document to verify my account to which i protested and provided my cousin's ID proof to to submitted and my ownership to be changed.

This the last time the person from AK communication has talked to me which was 2 months ago. I have already paid INR 2700 in advance and now neither i have my internet connection nor i am able to talk to the person from AK communication.

Let me know how i can recover my money or get my rightful service of internet from MTS.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi Amit Gupta,
We regret the inconvenience caused. Please specify your Contact number
so that we can contact you to resolve your issue.

Regards

MTS Customer Service India

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MTS / Sistema Shyam TeleServices [SSTL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    2563
    Pending
    0
    Resolved
    728
    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
    View all MTS / Sistema Shyam TeleServices [SSTL] contact information