Mts — low speed and bad customer care support

Address:Dehradun, Uttarakhand

Hi,
I bought MTS Mboaze device after hearing of good speed from one or two friends, but what i am getting now is awful, sometimes i click a page and wait for minutes to see it load, or sometimes to open a page i have to refresh it many times.
I was managing with that but the real pain is when i contacted thr custoemer care through online chat, i tried again and again but after asking this question customer care dept. just disconnected my chat, and it happened many times. I was not shouting at them, i was just asking a reason for this, but this kind of attitude, disconnection of chat again and again.
MTS customer support is really a third grade, with no monitoring at all.
I was not expecting this kindaa attitude and after sales service from MTS.
Great MTS go on.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Thanks God i didn't buy MTS postpaid :) coz first i was going for postpaid service before buying this prepaid connection.
hay how able to find them online..can u send me the link? i really hate this company ..looks like they dont have customer serves staff..or heart

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MTS / Sistema Shyam TeleServices [SSTL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    2563
    Pending
    0
    Resolved
    728
    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
    View all MTS / Sistema Shyam TeleServices [SSTL] contact information