MTS, MBlaze Worst Customer Service
I am using Mblaze prepaid broadband connection from that past 3 months. Here are the below promises made at connection time.
1. You will get 3.1 Mbps speed - Which I am still looking for.
2. If you have any problem in internet connection, just take down my number - Every time I call him, either he refuses it or switches off.
3. You can use it in Metro, Bus or while you are in your way - It didn't work. I prefer to browse on mobile with a better speed.
4. I am giving you Rs. 999 plan (prepaid) that is Unlimited for 30 days - After 20 day........ I have to connect/ disconnect more than 20 times in an hour to browse my important mails.
On 28th of May 2012, I got a call from MTS MBlaze customer care to switch over your prepaid account to postpaid at lesser price what you are paying now(Rs. 999). It takes less than 48 hrs. to activate this plan. I waited for 2 days to activate my MTS MBlaze data card.
Today(31st May 2012), I called MTS MBlaze customer care and they are telling- "Your activation is pending, it will be activated in 3-4 days". WTF, this is really a S**T kind of service MTS MBlaze Company are providing with false providing. I am really disappointed with their service.
Also, when I told them to get back my application for POSTPAID MTS MBlaze connection. They told me - Its not possible. This is nothing but a bull S**t process they are following.
I request all viewers of this complaint to share with your FB frriends and do share your pathetic experience of using MTS Mblaze Data card.
IGNITE YOUR FIRE AGAINST FRAUD MTS MBLAZE DATA CARD SERVICE.