[Resolved] Mts — Money deduction | |||
Hi, On 16th I recharged my MBLAZE with 999 online from site _http://www.mtsindia.in/recharge.html, I tried paying through net banking, however, my transaction was not completed due to some network problem. But still I got an email confirmation that it has been successful from CC Avenue and my account was debited with 999. Following which I saw a sudden increase in my internet speed, which I used to get only when I had a successful recharge, therefore I thought I had a successful recharge. On 17th around 1am in the morning while I was writing an exam online, my internet connection was closed and hence forth I cannot connect. I called MTS customer care but they told they can't see any recharge. Please Help. My MTS number [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 11 Comments | |||
Comments
Hi Sarwesh Suman,
We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.
Regards
MTS Customer Service India
We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.
Regards
MTS Customer Service India
Hi Sarwesh Suman,
As per our records, the customer service team had tried contacting you but your number is not reachable. Do get in touch with us in case you would like to have further discussion.
Regards
MTS Customer Service India
As per our records, the customer service team had tried contacting you but your number is not reachable. Do get in touch with us in case you would like to have further discussion.
Regards
MTS Customer Service India
dear sir.
On 21st September I recharged my MBLAZE with 999 online from site _http://www.mtsindia.in/recharge.html, I have paid through SBI net banking(REF no IGC9905289), Though my transaction was completed I didn't got an email confirmation and my account was deducted with 999. .
Please Help.
My MTS number [protected]
Sandip
On 21st September I recharged my MBLAZE with 999 online from site _http://www.mtsindia.in/recharge.html, I have paid through SBI net banking(REF no IGC9905289), Though my transaction was completed I didn't got an email confirmation and my account was deducted with 999. .
Please Help.
My MTS number [protected]
Sandip
Dear Sir
My Name is Sridhar
Mobile Numbr :[protected]
On 27th April they have debited Rs.10/- for activation the wall paper.
but i have activated. i spoke to customer care they said u have activated the wall paper, i cant speak to them the are telling the same one. So i left, again on 28th april same the Rs. 10/- was debited so again i asked customer care they said the same thing. u have used the walllpaper download. i dont know why they are doing like that. I am using only browsing for mail check and whatsapp message. but they are telling u have used wall paper. i am using my wallpaper my kids only. they are cheating, but some people said to me now MTS are cheating the money. yes its true.
Please help me.
Thanks
Sridhar
My Name is Sridhar
Mobile Numbr :[protected]
On 27th April they have debited Rs.10/- for activation the wall paper.
but i have activated. i spoke to customer care they said u have activated the wall paper, i cant speak to them the are telling the same one. So i left, again on 28th april same the Rs. 10/- was debited so again i asked customer care they said the same thing. u have used the walllpaper download. i dont know why they are doing like that. I am using only browsing for mail check and whatsapp message. but they are telling u have used wall paper. i am using my wallpaper my kids only. they are cheating, but some people said to me now MTS are cheating the money. yes its true.
Please help me.
Thanks
Sridhar
4
4
Dear SirMy Name is SridharMobile Numbr :[protected]On 27th April they have debited Rs.10/- for activation the wall paper.but i have activated. i spoke to customer care they said u have activated the wall paper, i cant speak to them the are telling the same one. So i left, again on 28th april same the Rs. 10/- was debited so again i asked customer care they said the same thing. u have used the walllpaper download. i dont know why they are doing like that. I am using only browsing for mail check and whatsapp message. but they are telling u have used wall paper. i am using my wallpaper my kids only. they are cheating, but some people said to me now MTS are cheating the money. yes its true.
Please help me.ThanksSridhar
Please help me.ThanksSridhar
Dear Sir
My Name is Sridhar
Mobile Numbr :[protected]
On 27th April they have debited Rs.10/- for activation the wall paper.
but i have activated. i spoke to customer care they said u have
activated the wall paper, i cant speak to them the are telling the same
one. So i left, again on 28th april same the Rs. 10/- was debited so
again i asked customer care they said the same thing. u have used the
walllpaper download. i dont know why they are doing like that. I am
using only browsing for mail check and whatsapp message. but they are
telling u have used wall paper. i am using my wallpaper my kids only.
they are cheating, but some people said to me now MTS are cheating the
money. yes its true.
Please help me.
Thanks
Sridhar
My Name is Sridhar
Mobile Numbr :[protected]
On 27th April they have debited Rs.10/- for activation the wall paper.
but i have activated. i spoke to customer care they said u have
activated the wall paper, i cant speak to them the are telling the same
one. So i left, again on 28th april same the Rs. 10/- was debited so
again i asked customer care they said the same thing. u have used the
walllpaper download. i dont know why they are doing like that. I am
using only browsing for mail check and whatsapp message. but they are
telling u have used wall paper. i am using my wallpaper my kids only.
they are cheating, but some people said to me now MTS are cheating the
money. yes its true.
Please help me.
Thanks
Sridhar
5
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