[Resolved]  Mts — MTS customer care not supporting customer

Address:

East Delhi, Delhi

I would like to you all that MTS India customer care are not supporting to customer. i'm very frustrated while using MTS MBlaze data card.
Friend no support provide by MTS customer care. It's totally waste of time and money. No one can listen. When you try to say your problem them mts reply "Sir, are you available on a web chat ?" and close the chat session. I'm facing this issue many time.

Let see the MTS Customer care chat:
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04:15 PM Thank you for connecting to Chat help services.
04:15 PM You will be shortly assisted by our service expert.
5267 Honey Verma Welcome to MTS,I am Honey , How may I help you today ?
s nand hi my mts no. [protected]
s nand my connection is not working
5267 Honey Verma can you tell me your name please ?
s nand it's forword to recharchitnow.com
s nand s nand
5267 Honey Verma And since how long are you facing the this problem ?
s nand 22 feb -13 is last date
s nand today i'm facing this issue
s nand are you there?
5267 Honey Verma what problem your are facing exctaly ?
s nand internet nahi chal raha hai
s nand internet is not working
5267 Honey Verma I would like tell you Dont have balnce in your account so that's why you cant be axis your net in your system.
s nand tell me expiry date of my accout
5267 Honey Verma Sir, are you available on a web chat ?
s nand yes
s nand tell me expiry date of my accout?
s nand are you available on a web chat ?
s nand bolega ?
5267 Honey Verma sir you done your last recharge in your account its date is[protected] and time is-08:42 PM.
s nand hello
5267 Honey Verma yes sir i am here.
s nand so then last date expiry?
s nand today is 20-feb-13
5267 Honey Verma sir today is 21-feb-2013
s nand oh yes, but I was check last date of my accout was 22-feb
5267 Honey Verma But sir your number is active don't very please recharge your account and after that you will connect your net in your system.
5267 Honey Verma Sir, are you available on a web chat ?
s nand i ask many time what is last date of my accout why you people not responding
s nand tell me last date of my accout ?
s nand hello ?
s nand are you available on a web chat ?
5267 Honey Verma yes sir i am here.
s nand when you reply my question?
5267 Honey Verma sir i would to like tell you we don't have the excat date .
s nand how to calculate & why was showing in mts selfcare
5267 Honey Verma sir jaisa ki mein appko batana chahunga ki agar app apne account me 3 months tak koi recharge ni karate hai to apka number Temprory Deactivate ho jata hai .
s nand if you don't know closing date so why you disconnect my connection?
s nand dimag ka dahi kar diya hai
5267 Honey Verma And after 3 months you dont recharge your account so after that your account will be Permanent Deactivate .
s nand 3 month ka plan liya hai to 3 month ke bad hi ho next recharge karunga
5267 Honey Verma sir tell me your location please ?
s nand 3 month mein 2 din baki hai
5267 Honey Verma sir apki location jaan sakta hu?
s nand ganesh nagar II
5267 Honey Verma Delhi.
s nand 3 month mein abhi 2 din baki hai plz check?
5267 Honey Verma yes sir mein dubara check kr leta hu.
s nand yes please check my account?
5267 Honey Verma yes sir.
5267 Honey Verma please be on line sir.
s nand sure
5267 Honey Verma thanks.
5267 Honey Verma ok sir .
5267 Honey Verma your almost usage around 10 GB .
s nand so tell how much days left in my account
s nand 5GB left
5267 Honey Verma right and your last date is[protected] in your account.
5267 Honey Verma ok sir.
5267 Honey Verma Sir, are you available on a web chat ?
5267 Honey Verma Sir, are you available on a web chat ?
5267 Honey Verma Sir, are you available on a web chat ?
04:43 PM The user has ended the session.Thank you for interacting with us.
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If you read this chat MTS India accept his fault but not resolve.
MTS India is a fraud company.