Mts — Non Activation of device, Call centre not helping | |||
Dear All, I express my sincere displeasure by the services of MTS broadband services. I have recently purchased the MTS broadband card from connect India (MTS web portal). For the same, I have received Data card against a cash payment of INR 2199/-. Since then, the person(Mr. Rohit-[protected]) got disappeared. Neither attending any call nor responding to the activation services. My data card is still not activated after 96 Hrs of purchase. I have made complaint for the inconvenience and Nuisance-i am facing but MTS is replying rudely and unprofessionally (Asking to contact vendor only and pressing beep for a very long time such that the other person disconnect). I do not want to pursue services now and want my moneyback. Even I have floated mail in office and asked everybody not to use any MTS service in future. I recommend everybody to not to pursue such unprofessional, unethical and cheat company and vendors. Regards Vikram Kumar Was this information helpful? | |||
 2 Comments | |||
Comments
i am very much disappointed with mts customer service.they are not helping the customers but are creating problems for the customer .After removal of my cric app, the charges is still continued .from last 5 days i am complaining about it and getting nonsense and rude replies & at last they have disactivated my call to their experts.
with very much dissatisfaction i want to say that MTS call center service is most worst & disgusting i have ever seen, their staff dont know how to talk to customers and are the most fraud ones.They only know about pressing Beep and disconnecting call when fail to help.
I recommend everyone not to use & make a deal with mts services.
with regards
puja shaw
with very much dissatisfaction i want to say that MTS call center service is most worst & disgusting i have ever seen, their staff dont know how to talk to customers and are the most fraud ones.They only know about pressing Beep and disconnecting call when fail to help.
I recommend everyone not to use & make a deal with mts services.
with regards
puja shaw
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