[Resolved]  Mts — slow speed and intermittent connection

Address:Gurgaon, Haryana

hii all,
my name is neeraj iam from gurgaon
i purchased mts mblaze last month , i was happy with the services, but from last 1 week i am messing up with the Internet to work ,i contacted customer care which is pathetic even u opt for English the executive will speak in Hindi , hahahahahah :) , i informed her that just tell me my balance and he asked me to contact after some time his system is down in a very rood manner,i was pissed off at that moment ,why should i call back ,i asked him to transfer my call to ur manager ,and he said we cant transfer , ohhh man what a [censored] , i am also working with a bpo and we give support for broadband to foreign nation , i am also working in international call center and he is educating me that just take telephone no. of my manager and call them , mts cc is just a laughing stuff then he put me on hold for around 3 to 4 Min's i thought supervisor will come up after that hold but still it was only the same irritating executive to again informed me that his pc is down call after some time , i[censored]r pc is down all the time then any one can imagine the quality of services u give to ur cmr , but i apologies for the words i used for the executive , becoz i was damm frustrated

i just hang up the call

then i thought i should contact the chat service of mts

fine i log on into mts account and started a chat with one of their executive , she was responding me nicely in the start ,
she informed me how much data is consumed by me and how much is left
then i informed him that i m getting only 0.1 mbps download and 0.400 upload
she said its fine
how could be this speed test will be fine man
i am getting only 100 kilo bit downloading that means only around 11 to 12 kilobytes downloading which is pathetic
she was annoying me by repeating her statement . at last i hang up again

i quit mts u people win




never buy mts they even don't under stand u

my mts mblaze no:- [protected]
name neeraj
mail [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi Neeraj,
We regret the inconvenience caused. Please specify your Contact number so that we can contact you to resolve your issue.
Regards
MTS Customer Service India
Hi Neeraj,

We value your concern. To assist you effectively, we would need your Contact number to discuss the concern and provide a resolution.

Regards
MTS Customer Service India

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MTS / Sistema Shyam TeleServices [SSTL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    2563
    Pending
    0
    Resolved
    728
    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
    View all MTS / Sistema Shyam TeleServices [SSTL] contact information