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Myntra. Com Online Shopping - Order Not Received

 
4 Reviews
User
  suraj.biswal80 on Jul 14, 2011
Dear Sir,

I placed the order for Puma & Reebok T-Shirt 3 nos. on 6th of July'11, which is still not dispatched from the Myntra and Customer care peoples are not able to solve the problem. also from the product i came to know that they have cancelled one t-shirt
for which refund status and the discount given on original purchase is also lapsed.
My Details Are as follows :

Date Of Order Placed : 06/07/11
Order No : 1752086
Items : 2 Nos Puma T-Shirt, & 1 Reebok T-shirt

Problems :
1. Items are still not despatched from Myntra.
2. 1 T-Shirt Is cancelled without/ late information.
3. Cost of Cancelled T-Shirt is Not refunded yet.
4. Discount Coupon for the product is lapsed after payment.

I request to Myntra.com's Higher Authority to look into the matter and resolve the issue and reply me at the earliest.

Thanking you,

Suraj Kumar Biswal
Complaint comments 3 Comments     Updated:
Resolve this Complaint  

Comments

N Jul 14, 2011 by
User
myntra.com  
 
Dear Suraj,

Thank you for sharing your order details assure you we will revert back within next 48 hours

Regards,
Chirag B
Myntra.com
N Jul 16, 2011 by
User
suraj.biswal80  
 
Dear Mr. Chirag B., Myntra.com


Today while going through the Status, i got that it is dispatched through Aramex, happy to read,

Sir, But My refund money of Cancelled product & Discount of Rs. 250 status is still remained same, kindly let me know the Status for that.

Thanking you,

Suraj Kumar Biswal
N Jul 22, 2011 by
User
suraj.biswal80  
 
Dear Sir,

After showing discontent or being cheated feeling, the Higher Authority officials have handled the matter very well of mis communication and helped resolve my problem and refunded the entire amount with the product
I take my complaint back and glad with their authenticity...

Suraj Kumar Biswal

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    Myntra. Com Online Shopping - Order Not Received