[Resolved]  Myntra.com — Bad shopping experience with myntra.com

Address:Gurgaon, Haryana

Hi, I am kind of internet shopaholic person. I have tried many e-comm sites like yebhi, flipkart, jabong, used their payment services like internet payment, COD services from time to time.

Yesterday I have going through shoes section on MYNTRA.COM, liked one shoes there, but I was not sure about size, that's why I have ordered 2 consecutive numbers.

I have received both the consignment on the very next day, asked their executive, can I try before buy, He REFUSED THAT IF YOU TRY IN THAT CASE YOU HAVE TO BUY THE PRODUCT**(also confirmed from their customer care)**. IN CASE YOU DO NOT LIKE THE PRODUCT YOU HAVE FILL OUT THE RETURN FORM & POST IT TO THEIR COMPANY. AFTER CHECKING THE EVERYTHING (USED/UNUSED) THEY WILL RETURN YOUR MONEY IN TERMS OF MYNTRA COUPON OR THEY WILL SEND YOUR MONEY IN YOUR A/C ,FOR THAT YOU HAVE TO MAIL THEM. AND ALL THIS PROCESS WILL GONNA TAKE 1 MONTH TIME.

Somedays ago I have ordered 2 watches from jabong.com of worth 8K/watch, I was not sure about their actual look on my hand that why I have ordered them both, & received the consignment on next day, their executive opened the pack of both watch & I tried the both & purchased the favorite one.

I'm having the same experience with yebhi as well.


Now after hearing all this long slow process, I was feeling very exhausted & returned product without purchasing. I think, this was my worst user experience with MYNTRA.COM.

**So all my online friend if you want flexibility, I will suggest you, do not go for this site.**

If you are sure about the product & Interest Only then you can go for it, otherwise not.

Good Luck,

Have a happy shopping with other sites, because industry is not short.
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Aug 13, 2020
Complaint marked as Resolved 
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