[Resolved] Myntra.com — feckless service n Avoidable | |||
By all the standards and thumb rules, myntra.com is so far the worst online shopping service. I am an regular online shopper.I have been using online services for several years.But i never had this kind of moronic situation earlier. I placed an order for the product ReebOK Men's Zigfuel White Red Shoe on 28 Dec 2011,Order No:2073314, (Which was to be delivered on or before 4 Jan 2012 by SPEED-POST),which was supposed to be my brother's birthday gift. Since it was not delivered I contacted your great Customer Support .Their initial reply was that they will refund my money (which will be credited in 5-7 days ) since it they were not able to track it. How on earth it is not possible to deliver when i have used the same SPEED-POST(among were online orders) for the same address numerous times earlier. I asked them for reshipment which they denied bluntly.After wasting lot of time over this , they asked me to cancel this order and place a fresh order and it will be shipped using different courier service.Here i must agree that they have a very good sense of humor.Technically it means to get the same product i have to place order twice and pay twice.(Though i will get refund back in 5-7 days). After few more discussions they said it will be credited as myntra credits to my account in two days and place order later using those. I was OK with that.Then they started telling it cannot be delivered to the address I have mentioned earlier in the order. I am just wondering how come it is not possible when you people have promised earlier it will be delivered?????. Finally lost my cool and realized i am wasting my time and asked to cancel order. I am wondering 1.Why you people has taken a order which you are not capable of delivering? 2.Why i was not informed about the same until i made a followup? 3.do you think refunding the money will be an apt answer for all these issues? (It was like I deposited my money with you and withdrawing at a later time,With due respect you are not operating a bank but an online store) My suggestion if you need good services please prefer some other e-shops Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
Add a Comment | |||
8%
Complaints
9790
Pending
0
Resolved
805
View all 9790 Myntra.com reviews & complaints
+91 80 4354 1999
Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
View all Myntra.com contact information
Post your Comment