[Resolved] Myntra.com — not returning my money | |
i vikas mahendra yadav have a ordered a shoe worth RS 1399 from myntra.com who's order no is - 2893730 and the shoe was delivered to me on 26th may 2012 but they delivered me some different shoes and not the shoes which i have ordered. so i returned the shoe to myntra.com by professional courier and the product was delivered to myntra.com on 4th of june 2012 and i even emailed them the prof of delivery of the product to them.the tracking id of the courier is SLV535334 BUT still they have'nt return my money. i am even sending you the prof of delivery sir, i request you to see the situation and help me get my money back . i have even called myntra many times and wasted lots of money in calling them but they do not reposnd well. pls sir help me Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 80 4354 1999
Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
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After a lot of calling, talking and mail exchange with Myntra I am saddened and writing this here.
I had ordered for a pair of shoes from Myntra. The shoes cost me 1996/-
Order ID # 1152137 [protected].
I received the shoes Mid Sep 2020 and since then I am struggling with the exchange.
I had an issue with the size so I raised return request. However, when the agent came for return collection he stated that there are some spots on the shoe and that he cannot take it back. He requested me to raise this matter to the Customer Support. So I did. Post explaining the issue and also sending the photographs the Cust Support is not agreeing to the request I made and one of the agents uploaded the issue as Product Tag missing. So instead of dealing with the size and defect the whole matter resolved around Tag missing. I then again sent all photographs and close up shots of all tags it came with. I have stated time and again that the SHOES CAME WITH THE SPOTS AND THE TAGS IT CAME WITH ARE STILL INTACT. I have raised close to four complaints and exchanged more than 10-12 messages and spoken to 4-5 Cust Care Executives, but all in vain.
Please help me solve this issue.
As I have had a really horrible experience I would like to state that I would probably bot be associated with Myntra for my future purchases. However, I cannot let my hard earned money go waste. I would either request a RETURN or REFUND.
PLEASE HELP. THANK YOU.