[Resolved]  N72 — KEYPAD LIGHTS NOT WORKING

Gudivada,
Dt.19/11/08


The Care Manger,
NOKIA INDIA Pvt.Ltd.


Sir,

Sub: Complaint of Key pad Lights not working

I am S.D.Bhavani Prasad I am working Piaggio Vehicles Pvt. Ltd (3 wh)
Authorised Dealer RAMCOR, GUDIVADA, Krishna Dist.A.P. as a service (works manager) so I have purchased NOKIA N 72 as on 12/04/2008 I have complaint faced on the battery charger not charging .in that charger given to your service center gudivada job no 67 dt. 24/09/2008 he told new charger will be given 2 months I agreed charger handover.And recently I have faced the compliant of hand set (KEY PAD LIGHTS NOT WORKING) I was go to Vijayawada NOKIA care (R.K.COMMUNICATIONS) in that service people just saw the hand set it will not coverd under warranty due to reason water entry. how to water entry I dont now I only using the Cell Phone Carefully.And that service person told due to water entry it is phone complaint. If it is really water entry to to tally set damaged. I don’t now how it will entry. And that service persone told i[censored]r talking much more time (sweft drops) also entered it will chance.in that type of hand sets how nokia is world best manufacturer how it will made. I don’t now.dsr once again iam telling to u.i[censored] think in ur customer place iam very un satisfied and iam also service field I know total warranty terms and conditions. Don’t customers cheating I have very struggled. Just I want it will repair or replace I don’t now just I want to keypad lights working condition. Once again iam telling to u.it is not my mistake.
[REPLY ME]
THANKING YOU
YOURSCUSTOMER
S.D.BHAVANI PRASAD
CELL NO:[protected]
MAIL ID: [protected]@yahoo.co.in