Dear Mr. Murali,
It is disappointing to know that you had a bad experience on your purchase of your Boss e Phone 3300 from Naaptol.com. I, on behalf of Naaptol would like to apologize for the inconvenience caused to you.
However, we are working on to improve our service, so you would not face any inconvenience in future. We have taken your complaint and our special cell, created to resolve the problems of our esteemed customer of this forum, will be in touch with you very shortly.
Also, we are unable to track the product sent by you through First Flight courier, [A96120337]. Please contact the courier service and reply us back.
We would request you to write us on email@example.com, firstname.lastname@example.org. Also, you can call us on 9223490900 for further assistance.