NAAPTOL - non working of 16 g.b spypen and 8 g.b mp3 player

i purchased a 16 g.b spy pen and 8 g.b mp3 player 16 g.b spy pen is not working as when charged it shows yellow light and does not record anything i have couriered them the same 17/03/11 it is going to be a month since i last couriered 8 g.b mp3 player is chienese and has not delievered what the exact picture was shown on net. if you can't give both of them in proper condition then do revert my cash back. 1 thing also i would like all of you to be aware of is that never ever buy electronics items from naaptol there are other sites like homeshop18 and star c.j from where everyone of you can order.
plz see if anything can be done as its niether a fun nor a game.
my contact number is 9803061414 and 8872405508
my mail i.d is vipulbhandari123456@gmail.com