[Resolved]  Naaptol Hot Deals — misleading advertisement and cheating

Address:Thane, Maharashtra

naaptolhotdeals is publishing advertisements for sale of certain products. In one of the editions of Times of India they published an advertisement promising to give TCL Handycamp DV710 for Rs.3999.00 plus Rs.200.00 shipping charges. The advertisement also says that if payment is made through credit card, purchaser will get a wrist watch as a gift. On 3rd March I placed an order for the same against order No.196218. After receiving the product after about a week I was shocked to see the invoice No. 100699 dt. 7.3.10 from M/s Compact International giving the warranty for only six months while in the advertisement it has been mentioned that the product carries the warranty for one year. This is misleading and amounts to breach of trust. The batteries supplied with the product are defective. The adapter supplied alongwith the memory card is also defective. A number of e-mails were sent and complaints lodged with them on their No. [protected]. However, there is no response. I made payment through my ICCI credit card for not sending me the wrist watch as promised in the advertisement. All my efforts to contact their senior executives have failed. It is very nicely drafted modus opendi wherein a customer can never approach their seniors and no physical address of the company is given. A complaint has been launched by me against No. 53587 on 11th March or so but of no avail. The working of this company may please be investigated and people should be warned while making such purchases from the franchises advertising their products through newspapers. I expect a huge scame in this regard. Pl. let me know. I am prepared to return the said product to the company as I found it of no use but cannot do so since no physical address is available and as such a cheating case cannot be registered against the company. Pl. let me know who to produced further.

With regards

Yours sincerely

D R Shirke
Mobile No. [protected]/[protected]
Residential Tel No.[protected]/3261074
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Aug 13, 2020
Complaint marked as Resolved 
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