[Resolved]  Naaptol / Hot Deals For Readers Of The Times Of India — tIMES OF INDIA & Naaptol.com- Publishing & delivering scrap products

Full Touch screen mobile F8 — battery week

am purchased the mobile on 12/08/2011 and order no. 2243602. its battery is very week
please give another one.

Naaptol / Hot Deals For Readers Of The Times Of India — not working

I have ordered and received a mobile (F8, 34'' full touch screen mobile) in the month of june 2011. at the time of first charging charger burned, when i called your customer care people, first of all their receiving is not good when they got to know that i am going to complain about the product and when i said them regarding my problem simply they are saying that the problem is with our electrical wiring and plug point, when i said them that i have almost 7 mobiles of our family people where every mobile will be charged in the same plugpoint every day, they have no answer and they are saying the same bloody reason that my plug point is problematic. i didnt get any responce for my problem for more than one week where as you people gave gauranty for 6 months. I fed up of calling u people and i puchased a new one from market. and now from past 10 days my mobile touch screen is not working and other functions also not working. and battery is very week back up or 2 hours. Your people are giving good offers for customers but really we are afraid that your products are really bad quality, we paid 3,299/- for the mobile and this is not small amount for a middle class family. you didnt send any bill copy for my purchase and i dont have any documents or order number now. I hope through this complaint if you people can solve my problem, i will be thank full.

regards

anupama chagal,
Bangalore.
[protected]
[protected]

Dear Sir/Madam,

We regret for the inconvenience caused to you.

We would surely help you, kindly help us with your order id so that we can assist you further.

Kindly write back to us at [protected]@naaptol.com or call us at [protected] for further assistance.

Please be assured of complete resolution.



Thanks & Regards,

Customer Service.
Naaptol Online Shopping Pvt.Ltd.

Surprised to see your prompt reply. Anyways my order number is 3793240. and the complaint number is 2788828. As per my conversation with one of your executive i have sent back the product to the given address but the tracking information says that it is Held at the destination. Could you please explain as to why it is held at the destination??? have attached the picture file for the same, please check and revert back. Thanks

THIS IS THE REPLY FOR MY MAIL...I DONT NEED A " REPLACEMENT "..I WANT A REFUND GUYS...

====Once again we regret for the inconvenience caused to you.

It would take 2-3 working days for the product to reach us, & once the product reaches us we would dispatched the replacement and a same would be couriered to you within 10-15 working days.

Request your patience in the interim.

Thanks & Regards,

Kavita M
CRM.=============== ??????????????????????????????????????/

BY 10TH OF JUNE I WILL BE RECEVING MY REFUND CHECK...AS PER ONE OF THE EXECUTIVE I JUST SPOKE...

i did not get my tool.

ON[protected] TH I SHOPED ONE HAND TOOL BY ONLINE BUT I TILL DID NOT GET THAT TOOLS PLEASE SEND . NAME-T.MARIAPPAN, AMOUNT-399, ORDER NO-7578688

rong information about product

i purchase vox71 tablet on naaptol.napptol customer said this tablet suppopt 3g dongle via usb before recivieng but after recieveing this tablet not support any dongle. nappto froud.so help. my order number-6925697