[Resolved]  Naaptol — Camera

Address:

Mumbai Suburban, Maharashtra

I purchased a camera through Naaptol TCL DV 710 for Rs. Four thousand. Order No 204818 dt 7.3.2010. Camera is under Warranty, which I fear the period shall finish by the time further actions are taken.. (Procedure of transaction being - to take delivery by courrier without inspection & pay immediately by cash) We went for a trip to the north alongwith the camera. However the camera is having dark display. The visibility for display inside the house is very low. Outdoor also it is very dark. We compared with other same level cameras, the visibility in those cameras (purchased from shops) are very clear & illuminated The photos are also dark & not clear. Even a mobile camera gives better display & photos.
Some of the people with us also said that it is very dark. In fact we have to strain while looking at the display. The simple utility of a camera is absent. The talks over their telephone have been just formal. I have talked to their No [protected] and also sent two texts on 28th aug. Since then no one is lifting the phone. If the fundas or the features of a camera is not as per how a routine camera should be - what is the use of the camera. It is not of any use to us.
I also wish to convey that the camera is in working condition, but the position is such that the product imported is totally substandard, (and inspection before delivery is not allowed), what is the use of a camera when the display & photos taken are not at par with an average camera in market.
The camera is a junk for me.
As I expect a reply 1) to leave the camera at their repair place,- it shall be a waste of time & money , 2) from replies from others on the site the cameras may not come back. 3) The Camera is in working condition.
None of the replies matches my complaint, as I would like a person to sit across, see the camera & say if others have also taken the same model, and are they satisfied & I would like to have their contact numbers nearer to my place or if they have a sample piece in their hand, compare with mine & arrange for a replacement immediately.
Jagdish Kotian - Mobile [protected]