[Resolved] Naaptol — Cheating | |||
This is the 344th COmplaint about NAAPTOL.com on this comsumer complaint. This needs to be curbed by the Indian GOvt, as this website Sells Products maximum which are manufactured in CHINA and they do misrepresentation on the newsppaer and provide a minimum warranty for the product which is 3 months but my product which i purchased was just 1 week old and dint function properly its faulty, for a CAR DIGITAL PLAYER 1500 is charged which is in 1000 RS In the market and Naaptol charges RS 200 for Courier and the Courier person doesnt let us open the product to check. now that the product is faulty naaptol customer care wants me to send it via courier so that they repair and give me a repaired product, not an exchange one. Was this information helpful? | |||
Feb 23, 2017 Complaint marked as Resolved Verified Support Feb 02, 2010 Naaptol Online Shopping Customer Care's response This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on [protected]@naaptol.com or else you can call on customer care No. [protected].Thank you Naaptol Customer Care. Verified Support May 16, 2010 Naaptol Online Shopping Customer Care's response Dear Customer, Would request you to kindly provide us with your order number or mobile number so that we can help you effectively on your complaint. Thanking you in anticipation. Regards, Naaptol Customer Care. Verified Support May 16, 2010 Naaptol Online Shopping Customer Care's response Dear Customer, We sincerely apologise for the inconveniece caused to you. Please reach us at our customer care number i.e. [protected]. Thanking you in anticipation. Regards, Naaptol Customer Care | |||
 7 Comments | |||
Comments
I BOUGHT A MOBILE HANDSET THROUGH THE ABOVE MENTIONED FIRM,ON 10/02/2010.AS DESCRIBED ABOUT IT's FEATURES IN DAINIK JAGRAN,BUT IT IS NOT WORKING PROPERLY.I TRIED SO MANY TIMES TO LODGE A COMPLAINT ABOUT IT.BUT THERE IS NO RESPONSE FROM THE MANUFACTURER AND DEALER.THE DETAILS OF THE PRODUCT ARE MENTIONED BELOW.KINDLY TAKE A SEVERE ACTION TO GET ME RID OF THIS PROBLEM AGAINST THE DEALER AND MANUFACTURER.PRODUCT NAME-BOSS TV 900 SMART PHONE,DATE-10/02/2010,ORDER INSTRUCTIONS-AGENT ID-11003/010,PRICE-5999+SHIPPING-200,TOTAL COST-Rs6199/=,SELLERS NAME-KRISHNA TRADERS,INVOICE NO-953667,SELLERS REFERENCE NO-169832,ORDER NO-169832,PAYMENT MODE-COD,I SHALL BE MUCH OBELIGED TO YOU .THANKS. From-VIKAS GUPTA,M-[protected],[protected]
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on [protected]@naaptol.com or [protected]@naaptol.com.
Thank you.
Naaptol Customer Care.
Thank you.
Naaptol Customer Care.
Hello My name is Mari muthu from Tamilnadu.
i bought Karbonn smart tablet1 from naaptol.com in online. Before the delievery they said its good work in internet usage. They said can to usb dongle 3g networks. After the full specificaitions and reveives from the online naaptol store webside. I order the karbonn smart tablet. I got that delivery from my friend.
Problem is now i cant to use internet. Usb dongles is not working. I call naaptol customercare service and ask them to refund my money or exchange the item.
But they are not responding me well. They saying it wont works in usb dongle 3g. And i must to use wifi only. They didnt say this before i buy. They said i can to use usb dongle 3g. And not giving good answer for my calls and questions. After a long few day arquimemnts i stoped calliing.
But my delivered product in unuse. I lose my money and waste of times. Can i get any solutions for my problem from the cheaters naaptol online shooping??
Pls dont buy any items from naaptol online store. They are cheaters. Pls dont do mistakes like me.. Thanks all...
i bought Karbonn smart tablet1 from naaptol.com in online. Before the delievery they said its good work in internet usage. They said can to usb dongle 3g networks. After the full specificaitions and reveives from the online naaptol store webside. I order the karbonn smart tablet. I got that delivery from my friend.
Problem is now i cant to use internet. Usb dongles is not working. I call naaptol customercare service and ask them to refund my money or exchange the item.
But they are not responding me well. They saying it wont works in usb dongle 3g. And i must to use wifi only. They didnt say this before i buy. They said i can to use usb dongle 3g. And not giving good answer for my calls and questions. After a long few day arquimemnts i stoped calliing.
But my delivered product in unuse. I lose my money and waste of times. Can i get any solutions for my problem from the cheaters naaptol online shooping??
Pls dont buy any items from naaptol online store. They are cheaters. Pls dont do mistakes like me.. Thanks all...
My order number is-3965316.
I got my delivery from my friend bz of in my town they said cant to deliver.
So my friend deliver the item and give to me.
My friend name is Manikandan.
Pls after the reveiving my post dont buy anything from naaptol. They are cheaters. Liers.
My kindly request is pls do something to help poor peoples from the online shopping stores.
We are believing them and buying items. But they are not like that. They cheating us and robbing our money giving unuse items.
Pls do something for this.. Thank u all...
I got my delivery from my friend bz of in my town they said cant to deliver.
So my friend deliver the item and give to me.
My friend name is Manikandan.
Pls after the reveiving my post dont buy anything from naaptol. They are cheaters. Liers.
My kindly request is pls do something to help poor peoples from the online shopping stores.
We are believing them and buying items. But they are not like that. They cheating us and robbing our money giving unuse items.
Pls do something for this.. Thank u all...
Dear Customer,
We apologize for the inconvenience.
We regret to inform you the order was received by you is not working properly.
we request you to kindly visit your nearest service center for the same.
We do understand you anguish however, we being third party and not vendors are unable to resolve the issue as manufacture warranty.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.
We apologize for the inconvenience.
We regret to inform you the order was received by you is not working properly.
we request you to kindly visit your nearest service center for the same.
We do understand you anguish however, we being third party and not vendors are unable to resolve the issue as manufacture warranty.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.
Im placing the product order to naaptol. My product order is Sony Xperia M2 Dual Mobile and Product Offer Price Rupees:-13347.00 Product order by call to Naaptol and person ask my all details and my order product afterthat he provide me order number 9595702. (Order dated: 20 june 2014) is successfully and order delivery expected date 24 june 2014. but i not received product till expected date. After waiting to product not received till date then i call to naaptol and ask to person. then he told me about cancle my order also he told me reason about rate is increased this product so cant send product. And he told me approx 20000.00 Rupees pay for this product then send... so he cheating with me on website and call..
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Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
I was placed an order for sigmatel fashion in this i paid Rs.1600/- through my HDFC credit card.I received the product but it not what i am inpspired and chosed one.it's completely another. I talked to the cc.dept and send back the product to the naaptol through Blue Dart courier. It was received by naaptol. I received a sms on 8th Jan.10 stating that your product is in transist but still am not received my product i dont know the reason for delay. I made so many calls to Customer care dept. but they are unable to give proper answer. What they displyed in the website products are not shipped. They always tempted the customers to grab money.So please take action against the Naaptol and help me to receive my product from them.
Thanking you
N.V.R.KUMAR
LOFT-6-3-352,Osman Plaza, Banjara Hills,Road.1, Nagarjuna Circle,
Hyderabad-34
Mobile:[protected]
Thanking you