[Resolved] Naaptol — Non delivery | |||
Respected team, My naaptol Order no.4607989, I have ordered for a Panasonic EH-ND12 Hair Dryer from naaptol.Com dated 07 august 2012, which has still not been delivered. I sent them feedback regarding this and divya.[protected]@naaptol.com and Jignesh.[protected]@naaptol.com say that it will take 10 days. As you can clearly see, its been more than that and they don't reply to my mails anymore. You are therefore requested to provide some relief for the same at the earliest. mail on sunayna.[protected]@gmail.com With warm regards Sunayna Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
I have ordrd a devante power bank on 1st april bt now its 1#th bt there is no delivery and m frm delhi nt frm any 2 or 3 tier city n dts not more firstly i launched complaints on naaptol website bt no response, then i moved 2 twitter n put complaint there they assured me bt nthng hppns then i commented on fb they assured me too bt no response agn n whn i complaint them twice or thrice they stop rplyin me n also stopped me 2 add cmnt on thier fb page i cnt evn raise my voice now then i mail thr support i.d no response thn i mail 2 ceo n surprise nthng hppns n thn i clld them finally they assured me n they r showing the same status picked up frm 8th m vry frustated so plzzzzz highlight this somewhere else i have many pages on fb thn ill strt putting cmplnts frm those pages n thousnds of ppl will get d bad feedbak so plzzzz dlvr it bfr 19th as i hv 2 trvl on d same day dts y i ordrd a power bak
My ordr nmbr is 8777287
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Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
We have given complete refund against your order # 4607989 . We sincerely apologize for the inconvenience caused to you.
The amount has been credited to your bank account, below are the transaction details.
Advance Payment Mode Name Credit Card / Debit Card (ICICI PG)
Amount Paid 799.00
Payment Transaction Number [protected]
In addition, we will further evaluate how we can prevent this problems from occurring again in the future.
It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Do shop with us in future.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.