[Resolved] Naaptol Online Shopping Pvt Ltd — XElectron WS707 tablet -product | |||
Dear Sir, I buy a Xelectron ws707 tablet PC from naaptol.com. Order Number.4077300 Recieved on Date: 04 Jun 2012 i had bought xelectron ws707 tablet pc from naaptol which cost 5999. I received the tablet to me on(04/06/2012).But this is was not work properly.I DID phone to the naaptol care and they told to send the parcel.So I return it via blue dart courier.(Awb no.[protected])(date.06/06/2012).And my order number is[protected].It had crossed more than 26 days.My keen request is to send me new tablet or send the refund money to me as soon as possible,otherwise I will got to the court and I will definitely get a solution.Send my amount with in 10 working days.I had recorded the calls that the naaptol care had talked with me. Why this company advertising wrong specification and why they cheating us Please advice us how to proceed this issue, legally Can I forward this complaint to Consumer court (as online fraud seller or any other way) Please advice me Thanks Sudhanshu Varshney +91-[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
As per our telephonic conversation you said that you have sent product for replacement at our warehouse address.
We regret for the prolonged delay in dispatching the replacement, please accept our apologies at this incident.
We have escalated the issue to the concerned vendor and the product would be dispatched to you at the earliest on priority basis.
Please be rest assured as you will receive the product within 7-10 working days from the booking date.
Once again please accept my apologies at this incident.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.