Naaptol — Poor quality saree

I purchased 9 gorgette saree worth Rs. 3900/- from Naaptol. I Ordered over phone after seeing advertisement in Tv. I paid money and collected the parcel. After opening I found that the quality of saree was very poor and defects found in almost all sarees. When I complained immediately to them, I was told that it cannot be replaced or money will not be paid back. Its worth may br Rs.150 per saree. It is an horrible experience.